Chelsea Branch - Assistant Branch Manager

Come join our dynamic Chelsea-Main team!  You’ll find a wonderful work community and a place to develop your career.  We offer competitive payrates, comprehensive benefits, and great growth potential.   The Assistant Branch Manager (ABM) assists the Branch Manager in the daily, successful operations of the branch including personnel administration, operations, security, member service and sales. Serve as a financial consultant to new and existing members; provides problem resolutions; opens member accounts. Participate in sales and service programs including contribution to branch sales goals. The ABM serves as Branch Manager when needed. RESPONSIBILITIES:  Assist in the daily operation of a branch: Order branch cash; supply cash dispensers and cash recyclers with daily cash Open and close the branch. Supervise the daily balancing of the branch and ATM. Assist with the preparation of weekly staff meetings; hold weekly staff meetings when required. Approve checks and withdrawals in excess of teller limits.  Partner with Branch Manager in oversight of Branch employees Assist in creating the branch schedules and assigning work tasks; Monitor overall branch security. Provide training and coaching of branch employees. Assist in resolving routine employee relations problems and assist with performance reviews. Open consumer and business deposit accounts for members after performing needs assessment to determine best financial solution.  Accurately complete all account opening requirements, including obtaining all applicable security clearances and required signatures. Conduct consumer and home equity loan interviews; assist members in the completion of loan applications. Communicate status of loan applications to members within established service standards. Assist staff in handling member problems, difficult transactions and corrections.  Respond to member inquiries and provide information to members relative to Metro Credit Union policies; resolve product and service complaints by determining cause of problem, selecting and explaining the best solution, expediting correction/adjustment and following up to ensure resolution.   REQUIREMENTS: Education and Experience   High school diploma or equivalent Minimum of one year of supervisory experience and 2-3 years of banking experience required Skills/Knowledge Excellent verbal and written communication skills. Strong math and accounting skills. Excellent personal and professional leadership skills. Understanding of banking regulatory matters and procedures for proper operation. Ability to perform various banking procedures and operations. Ability to remain professional and composed under pressure. Proficient with Microsoft Office Suite; COCC experience preferred   Why Join our Team: Comprehensive Benefits Health, Dental, and Vision coverage for employees working minimum of 20 hours/week; Metro provides assistance toward premiums and copays All staff eligible for annual bonus and annual (vesting) retention bonus 401(k) with matching plan and Safe Harbor Plan – allowing every employee to save for retirement Wellness Incentives; Employee Assistance Program; Flexible Spending Account; Prescription Drug program and range of voluntary benefits (LTD, STD, AD&D); Discounts on Pet Insurance Strong growth opportunities – attain your long-term career goals at Metro Individual Development Plans Position-related or job-related tuition assistance (1 year eligibility) Superb in-house training programs Growing, dynamic environment with a strong culture and exceptional team of co-workers    This is an exciting time to join our organization - Apply Today to learn more!

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