Communications & Marketing Coordinator

ABOUT METRO CARING 

Metro Caring works with our community to meet people’s immediate need for nutritious, culturally relevant food while building a movement to end hunger at its root. Our innovative programming spans Food Access, Nutrition Education, Community Connections, and Organizing. We know that hunger is not caused by a lack of food—but by unaffordable housing, systemic racism, and inequities baked into our food systems. That’s why we focus on bold, community-driven solutions that promote food justice and economic equity.  

OUR VALUES  

We live and lead through seven core values that reflect our mission:  

• Pursue Equity 
• Champion the Mission 
• Rise Together 
• Find the Joy 
• Own It 
• Are Brave  
• Think Outside the Box 

The Communications & Marketing Coordinator will implement creative digital communications strategies that bolster Metro Caring’s mission, share the stories of our community, and advance a Right to Food movement. 

• Communicate Metro Caring’s mission to a variety of audiences using digital media, including social media and email campaigns, to increase volunteerism, donations, and civic engagement and build trust
• Implement digital fundraising tactics to help meet revenue goals 
• Partner with program teams to advance policy campaigns and increase our community’s participation in programs and civic engagement 
• Use ethical storytelling practices and Race Class Narrative message frameworks to build public will and shift narratives to support the Right to Food movement

POSITION TITLE: Communications & Marketing Coordinator 

REPORTING TO: Sr. Manager of Communications  

LOCATION: 1100 E 18th Ave, Denver, CO 80218 

COMPENSATION: $33.66 hourly, full-time, non-exempt 

SCHEDULE: Metro Caring currently operates on a four-day work week with Fridays off. Work will take place at the office between typical office hours, with occasional evening and/or weekend hours. Onboarding and training will be conducted in the office, with the position primarily requiring full-time, in-office work, with occasional hybrid opportunities, in coordination with the direct supervisor.

BENEFITS:  

• 401(k) 5% Match 
• Health Insurance 
• Dental Insurance 
• Vision Insurance 
• Health Savings Account 
• Employee Assistance Program 
• Life Insurance 
• Paid Time Off 
• Paid Holidays 
• Family and Medical Leave 
• Short-Term Disability 

STARTING DATE: No earlier than July 27, 2026. Resume screening will begin immediately. This position will remain open until it is filled.  

HOW TO APPLY: Please submit a resume and complete the application on the Metro Caring job site. 

Key Responsibilities 

Storytelling Content Development – 55% 

Coordinate Metro Caring’s social media calendar and online engagement:

• Create, write, schedule, and post content on Instagram, Facebook, LinkedIn, YouTube, and other active channels using social media management software (Buffer)
• Organize content schedule in project management calendar (Asana)
• Collaborate with staff across the organization to collect and share content
• Capture photos and/or videos using a mobile device
• Conduct interviews to collect and share quotes from community members, staff, and volunteers
• Evaluate and report on social media metrics and performance
• Respond to comments and direct messages to foster engagement and online conversation
• Share content from partner organizations
• Ensure brand integrity on social media platforms by using templates and brand resources to design content in Canva and/or Adobe Creative Cloud

Write blog posts, news articles, and digital stories to share updates about Metro Caring’s work and stories of our community

Use ethical storytelling practices to build relationships with community members, conduct interviews, and write stories that advance key organizational messaging and a Right to Food narrative

Design email campaigns, including email newsletters, policy Action Alerts, event invitations, and other campaigns as assigned using email marketing software (MailerLite), while maintaining clean audience lists and segments

Partner with the Development & Communications Team to propose content ideas that communicate impact and foster engagement with digital audiences

Assist in organizing content libraries of photos and videos for all staff use, ensuring proper formats (print vs digital) and community usage permissions 

Digital Fundraising & Stewardship - 30%  

• Design and build fundraising email campaigns that increase donations and steward relationships, including donation appeals, thank you emails, and impact reports
• Track campaign and tactic effectiveness by creating and implementing source and tracking codes (e.g. UTM tracking, Google tags, source codes) 
• Maintain clean audience lists and segments 
• Use variable fields to personalize emails 
• Implement accessible email design best practices
• Promote digital fundraising campaigns on social media and web, as applicable, through content and social media-integrated fundraising tools (e.g. Meta Fundraising) and website landing pages 
• Package and share content, stories, quotes, and analytics for use in grant reports and donor stewardship
• Create branded assets for multi-channel fundraising campaigns (e.g. website campaign banners, letters, mail appeals, etc.) using templates and brand guidelines 

Program & Event Marketing - 10%  

• Edit and publish events from staff submissions for Metro Caring’s website calendar via content management system (WordPress), including creating relevant graphics and editing submitted content
• Publish blogs and news articles on the website, including optimizing media for web, writing photo cutlines, and implementing SEO best practices 
• Support program staff in creating printed and digital materials for program marketing using brand templates (in Canva)
• Implement marketing strategies for signature fundraising events
• Create materials for signature events, including email invitations and confirmations, printed signage, and program
• Prepare materials and toolkits for partners and volunteers to share Metro Caring’s mission at tabling events and presentations 

Staff & Community Engagement - 5%  

• Participate in monthly All-Staff and Strategic Communications Committee meetings/retreats
• Participate in partner coalitions (e.g. Colorado Homes for All, Right to Food Community of Practice, Provecho Collective), as interested and assigned
• Attend program events to build relationships with community leaders and volunteers 
• Stay informed and learn about best practices in communications, social media, progressive narrative building, and ethical storytelling

Required Qualifications

• 1-2 years of communications and marketing work experience, preferably in nonprofit, government, education, or journalism 
• Experience conducting interviews and writing published journalistic-style news, blogs, and/or feature articles
• Proficiency in posting and engaging on social media platforms and organizing content calendars
• Professional filming and editing skills for social media video and photography, including proficiency in CapCut, Adobe Premiere, or Final Cut Pro
• Understanding of design principles and best practices with the ability to follow and implement visual brand standards and guidelines using graphic design software (e.g. Canva, Adobe InDesign)
• Experience with social media management tools (e.g. HootSuite, Buffer, Sprout Social) 
• Proficiency in email marketing platforms (e.g. MailerLite, Mailchimp, Constant Contact)
• Proficiency in Microsoft Office Suite applications
• Fluent in speaking and writing in English 

Preferred Qualifications (not required)

• Bilingual in Spanish 
• Experience with web editing and/or content management systems (e.g. WordPress) 
• Experience with Asana or other project management systems 
• Experience with Salesforce or other Customer Relationship Management (CRM) platforms
• Knowledge of web accessibility best practices 
• Familiarity with ethical storytelling practices 
• Experience in community organizing and/or community engagement 

Competencies

1. Equity & Inclusion: Commitment to strengthening inclusion, diversity, equity, access, accountability, and action in food justice work 
2. Project & Time Management: Ability to manage time and workload effectively and independently, including proactively communicating timeline expectations and needs
3. Attentive & Effective Writing: Strong writing and detail-focused editing skills for feature articles, social media captions, email, and web
4. Creativity: Skilled at iterating and brainstorming multiple ideas to create content that invites engagement and inspires action 
5. Commitment to Continuous Improvement: Practiced in giving, receiving, and applying constructive feedback
6. Relationship Building: Ability to build trust with colleagues and community members to motivate and invite them to participate in storytelling and content creation
7. Storytelling: Understanding of what makes a story compelling and the ability to compile and share community stories in a way that prioritizes dignity and agency

Applicants must have reliable transportation. Relocation costs are not covered by Metro Caring.  

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job.  

Research suggests that individuals may self-select out of opportunities if they don’t meet 100% of the listed qualifications. We encourage anyone who believes they have the skills, experience, and drive necessary to succeed in this role to apply.  

Metro Caring is an equal opportunity employer committed to building and maintaining an inclusive team. We welcome applications from individuals of all backgrounds and life experiences, especially those who represent communities and lived experiences served by Metro Caring. Our goal is to create an environment where everyone feels valued, respected, and empowered to contribute fully.