What are the responsibilities and job description for the Bilingual Assistant Sales Manager - Seymour position at Metro by T-Mobile?
We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, provide support for wireless phone plans, upgrades, and activations. Present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Perks
- Unlimited commission earning potential
- Performance based bonus opportunities
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Meet sales goals for wireless devices and accessories
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Skills
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Flexible schedule
- Paid time off
Experience:
- Customer service: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $35,000 - $45,000