What are the responsibilities and job description for the Title Clerk position at Metro Auto Auction Dallas?
Title Clerks
The primary focus of this position will be to process all Title Documents. Areas of responsibilities will include but are not limited to:
- Accuracy
- Checks for accuracy in all documents
- Checks documents for completeness and signatures on all required parts and forms
- Verifies mileage and ensures there are no discrepancies before paying the dealer for the sale of vehicle
- Organization and Filing
- Maintain miscellaneous files for duplicate titles
- Checks problem titles waiting responses from the state for corrections
- Makes calls on all titles over ten days
- Updates notes in system on title status for the buyers
- Customer Service
- Works directly with the Sellers staying in constant contact regarding late title issues
- Calls Sellers regarding any adjustments the Buyer may be requesting
- Works diligently to keep problem deals together
- Maintains a good communication open between the Buyer and Seller
- Continuous Training
- As state regulations change periodically, title clerks must constantly keep abreast of changing regulatory information by monitoring DMV communications to ensure their practices align with updated regulations
Skills
- Must be able to handle a variety of customer service and administrative tasks
- Must have great customer service skill and attitude
- Must be able to utilize conflict resolution techniques
- Must be a team player and work well with others
- Must be attentive to details and highly organized
- Should be able to multi-task and work outside of the box to resolve issues
- A minimum of 2 years title experience
Work Remotely
- No
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $20 - $22