What are the responsibilities and job description for the Technical Trading Support Analyst position at METRIX IT SOLUTIONS INC?
Key Responsibilities
Provide production support for brokerage trading applications in a high pressure trading environment
Analyze, troubleshoot, and resolve production incidents, escalating as required
Partner with business users to resolve issues in compliance with IT and business control standards
Drive root cause analysis and continuous improvement initiatives
Produce operational metrics, audit support, and application status reporting
Maintain disaster recovery documentation and participate in DR exercises
Collaborate with technology, business, compliance, audit, and vendor teams
Participate in on-call rotations, including evenings and weekends, to manage high severity incidents end-to-end
Required Qualifications
5 years of experience in financial services or capital markets
2–3 years of experience with Azure Platform, CI/CD pipelines, GitHub, Jenkins, etc.
Advanced SQL expertise (Oracle, MS SQL, or Sybase)
Strong scripting and automation skills (Python, Perl, PowerShell)
Working knowledge of infrastructure components
Strong communication skills and ability to operate independently in a trading environment
Essential Skills
Provide production support for brokerage trading applications in a high pressure trading environment
Analyze, troubleshoot, and resolve production incidents, escalating as required
Partner with business users to resolve issues in compliance with IT and business control standards
Drive root cause analysis and continuous improvement initiatives
Produce operational metrics, audit support, and application status reporting
Maintain disaster recovery documentation and participate in DR exercises
Collaborate with technology, business, compliance, audit, and vendor teams
Participate in on-call rotations, including evenings and weekends, to manage high severity incidents end-to-end