What are the responsibilities and job description for the Territory Manager position at Metrie?
Who We Are
North America’s largest manufacturer and distributor of interior millwork producing and selling interior finishings. We have been steadily growing our footprint and industry leadership for nearly 100 years. Established in 1926, still owned by the founding family, we continue to have the same focus on product excellence and a superior customer experience. We help people transform houses into homes. You’ve probably seen our products in the media featured on tv shows and magazines such as HGTV, Style At Home and House & Home, or by one of our Instagram influencers.
Why should you work for Metrie? With us, you’re more than just a number. We work hard to create a home for our Metrie family where you are empowered to be your best every day. Your contributions matter to us! We take pride in our culture of learning, ownership, and one team, and are committed to cultivating a diverse and inclusive workplace for everyone.
Watch this video to see why our employees feel like they truly belong here: Metrie's Brand Purpose
What You’ll Do
The Territory Manager position is a mid-level sales role responsible for managing a regional territory with an annual revenue range of $5-$15 million. This role is centered on driving profitable growth through strategic account management with a particular focus on defending and expanding Band 3 accounts. Key responsibilities include upselling products and services, increasing wallet share, and executing territory plans that balance customer retention with systematic growth strategies. Success in this role requires a proactive approach to territory development, strong relationship-building skills, and the ability to identify and capitalize on growth opportunities.
Key Relationships: The Territory Manager will report to the Sales Manager and serve as a key contributor to the achievement of both sales and margin targets.
Location: This position is based in Halifax, NS and requires frequent travel, up to 70%.
Consistently achieve or exceed sales performance targets, including gross margin dollars and percentages, with demonstrated year-over-year growth in customer wallet share.
Effectively manage a territory with a revenue scope of $5-$15 million, applying strategic planning and disciplined execution to drive profitable growth.
Actively defend and grow Band 3 accounts while clearly articulating the value of partnering with Metrie.
Build and sustain strong, trust-based relationships with mid-tier accounts, reflected in positive customer feedback, high retention rates, and multi-year account stability.
Maintain and improve margin throughout the sales process, ensuring deals are profitable and avoiding unnecessary margin concessions.
Delivers consistent execution of territory and account plans with precise tracking and objective, accurate reporting on account performance and progress.
Defend existing wallet share against competitor encroachment by delivering value-added solutions that go beyond price-based selling.
Proactively and consistently update CRM systems with customer activities, sales opportunities, and pipeline status, adhering to organizational processes with minimal oversight.
Stay well-informed on Metrie’s full portfolio of building materials, including product specifications, applications, and competitive advantages. Remain current on new product launches, industry innovations, and emerging trends to better support customer needs and deliver informed solutions.
Who You Are
You are an ideal candidate if you:
A degree in business or a related field is preferred; equivalent work experience will also be considered.
Proven ability to build and execute strategic account plans aimed at maintaining and growing business through upselling, product line expansion, and value-generating add-on solutions.
Skilled in prioritizing time and resources toward high-value accounts to ensure sales efforts align with customer revenue potential and opportunity size.
A deep understanding of customer business models, strategic priorities, and potential risks with ability to anticipate needs before they are explicitly communicated.
Demonstrates a collaborative mindset with a proactive approach to partnering with internal teams to strengthen sales pitches and close opportunities.
Receptive to coaching and feedback, with a commitment to adapting behaviors and continuously building skills to enhance effectiveness.
Excellent verbal, written, and interpersonal communication skills, with the ability to present effectively to a variety of audiences.
Proficient in using web-based platforms and tools, including SAP, HubSpot, and Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Highly self-directed with strong organizational skills and the ability to manage time and priorities effectively in a field-based role.
Valid driver’s license and reliable access to a personal vehicle for regular travel within the assigned territory.
Prior experience in the construction or building materials industry is preferred; familiarity with Metrie’s products and services is an asset.
Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers belong. We are an equal opportunity employer and welcome any and all qualified applicants. If you require accommodation at any time throughout the recruitment process, please contact our Human Resources team.
Metrie conducts pre-employment screening including but not limited to criminal background checks for all final candidates.
Salary : $5 - $15