What are the responsibilities and job description for the Field Service Representative - Part Time position at Metrie?
Who We Are
Metrie is North America’s largest manufacturer and distributor of interior millwork producing and selling interior finishings. For nearly 100 years, we've transformed houses into homes with outstanding products featured on HGTV and in top magazines such as Style At Home and House & House. As a family-owned business since 1926, we pride ourselves on excellence, customer experience, and nurturing a strong community. We help people transform houses into homes.
Why should you work for Metrie? With us, you’re more than just a number. We foster a culture of empowerment, learning, and inclusion. Watch this video to see why our employees feel like they truly belong here: (1603) Feels like a Family - YouTube
What You’ll Do
As our Field Service Rep, you’ll ensure our lumber, molding and millwork products shine in our customer’s (Lowe’s) home improvement retail stores through:
- Stocking, displaying, and maintaining products in the Lowe’s store aisles
- Building strong relationships with store leadership and associates
- Driving sales growth through inventory accuracy and excellent customer service
Shift: Monday – Friday (2-3 says weekly) Part-Time Day Hours
Location: Serving Stores in Harrisonburg, Lynchburg, & Staunton, VA Lowes Stores
Who You Are
- Basic Requirements. You have a high school diploma or GED, valid driver’s license and vehicle insurance coverage and record of safely operating a vehicle. 2 years in inventory replenishment (preferred).
- Effective Communicator. You have solid verbal and written communication skills. You represent Metrie with integrity and professionalism, acting as a brand ambassador in all interactions.
- Self-Motivated. You are proactive and able to manage your own schedule, ensuring tasks are completed efficiently.
- Physically Active. You enjoy physical work and are OK with handling and replenishing lumber and molding products.
- Tech-Savvy. You are comfortable using technology, particularly a tablet, for tracking orders and damaged product. If you're not tech-savvy, you're willing to learn.
- Detail-Oriented. You pay attention to detail, ensuring product displays are well-organized and inventory is accurately tracked.
- Customer-Focused. You prioritize customer satisfaction and strive to provide excellent service at all times.
What to Expect in the Lowe’s Stores
- Safety. Safety is our #1 priority. We want you to leave the day, the same way you came in.
- Surroundings. Moving machinery (forklifts), shopping carts and interacting with people—customers in the aisles, store associates and management in the store.
- Activity. Standing, walking, pushing/pulling carts, lifting products (up to 50 lbs.) and using a tablet for inventory and ordering.
- Temperature. Climate controlled environment at our customer’s store.
- Dress Code. Relaxed, with a few requirements regarding Personal Protective Equipment (PPE), such as safety glasses, gloves, etc. You will wear steel toe or composite shoes and will be reimbursed with provided receipt upon 60 days.
What Metrie Offers
- PTO accrual
- Mileage reimbursement and consistent work schedule (i.e. 8-10 hours @ 4 days per week, some regions it is 5 days a week, unless part-time)
- Growth opportunities working for a $1 billion company—privately held, family owned with one-of-a kind culture!
- You will receive training designed to equip you with the necessary knowledge and skills to excel in your role. Our training includes:
- Technical Training
- Product Knowledge
- Enhanced Customer Service Skills
- Ongoing Development and Cross – Training Opportunities
How to Apply?
Come work with us! Send us your resume by clicking "Apply Now". We look forward to reviewing your application!
Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers belong. We are an equal opportunity employer and welcome any and all qualified applicants. If you require accommodation at any time throughout the recruitment process, please contact our Human Resources team at careers@metrie.com.
Metrie conducts pre-employment screening including but not limited to background checks and drug testing for all final candidates. All applications will be independently reviewed.
We are an E-Verify employer.
