What are the responsibilities and job description for the Internal Engagement Specialist position at Metrea?
Company Overview
Metrea delivers effects-as-a-service to national security partners across five domains and more than a dozen mission areas. These include airborne ISR, electronic warfare, secure communications, aerial refuelling, special air missions, aerial firefighting, and advanced simulation. We own the whole stack: designing, building, and operating turnkey capabilities that give our partners decisive, asymmetric advantage against rapidly evolving threats.
Our operating model is built around three interlocking pillars. The Support Groups provide a global shared-service – spanning people, finance, platform, operations, legal, and engagement. This frees up our Core Groups, who develop and own mission capabilities end-to-end, to focus entirely on delivery. The Market Groups apply a regional lens, ensuring that our agile and adaptable capabilities remain aligned to the wicked problems that matter most to our partners across the Americas, EMEA, and Asia-Pacific.
At the heart of our model is a simple but powerful idea: be a true partner with skin in the game. Our partners need effects, not just equipment. By owning the full stack – from the lab to the field – we are able to drive a continuous cycle of innovation that keeps our partners ahead. It's a fast-moving, intellectually demanding environment where talented people are given real responsibility, work on problems that matter, and contribute to an enterprise that is growing quickly and deliberately.
Headquartered in Washington, DC, with facilities across the United States, the United Kingdom, as well as Continental Europe and Asia-Pacific.
Group Overview
The Engagement Group provides high-level guidance and support to ensure the Enterprise engages – both internally and externally – in a clear, targeted and consistent manner. By managing the frameworks, toolkits, templates, systems and processes and supporting delivery and execution, the group enables the Enterprise to effectively map, network, collect, shape and execute events. It also ensures that Metrea’s messaging remains current, its tone aligned, and its brand represented consistently across all touchpoints. The Group also oversees corporate memberships, manages Enterprises’ network, and develops branded assets that accurately reflect Metrea’s identity.
Position Summary
As part of the Internal Engagement team, you will play a pivotal role in the successful execution of collaborative unity between the core and support groups in the Enterprise. As an Internal Engagement Specialist, you will be responsible for overseeing the day-to-day operations of physical and virtual workspaces, including facilities, vendor relationships, and space planning. This also includes supporting onboarding of new Teammates, coordinating internal events such as office celebrations, team summits, and deep-dive sessions to foster employee engagement and team cohesion. This role requires excellent communication skills, a proactive approach to problem-solving and a high degree of professionalism.
What You'll Do
Applicants must be legally authorized to work in the United States.
AAP/EEO Statement
Legal Entity is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
Position Type and Expected Hours of Work
This is a full-time non-exempt position with typical working hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours and work shifts may change in accordance with department and business needs. Exempt Employees must have the ability to be on-call and available, as business needs require. Non-Exempt employees may be required to work over 40 hours per week with approval from the department manager.
Work Environment
This job operates in an office setting.
Travel
Less than 5% of national and international travel may be necessary as part of this role.
Our Firmware
At Metrea, our single core value is Rooted in Humility, and our four cornerstone attributes are Entrepreneurial, Systematic, Discerning, and Over-Deliver. These form what we call our Teammate Firmware. Just like technical firmware connects software and hardware, our Firmware is the constant interface between our mission and our people. It defines how we show up, how we work together, and how we solve complex problems.
Our team Firmware creates a web-like, hyper-collaborative, dynamically hierarchical way of working that helps us adapt quickly, communicate openly, and distribute decision-making to where expertise actually lives. It enables groups to self-organize around hard problems, shift fluidly as priorities evolve, and operate with the trust, curiosity, and discipline required in a complex mission space. This foundation allows us to deliver elegant, effective solutions and uphold our purpose: protecting our precious inheritance.
Metrea delivers effects-as-a-service to national security partners across five domains and more than a dozen mission areas. These include airborne ISR, electronic warfare, secure communications, aerial refuelling, special air missions, aerial firefighting, and advanced simulation. We own the whole stack: designing, building, and operating turnkey capabilities that give our partners decisive, asymmetric advantage against rapidly evolving threats.
Our operating model is built around three interlocking pillars. The Support Groups provide a global shared-service – spanning people, finance, platform, operations, legal, and engagement. This frees up our Core Groups, who develop and own mission capabilities end-to-end, to focus entirely on delivery. The Market Groups apply a regional lens, ensuring that our agile and adaptable capabilities remain aligned to the wicked problems that matter most to our partners across the Americas, EMEA, and Asia-Pacific.
At the heart of our model is a simple but powerful idea: be a true partner with skin in the game. Our partners need effects, not just equipment. By owning the full stack – from the lab to the field – we are able to drive a continuous cycle of innovation that keeps our partners ahead. It's a fast-moving, intellectually demanding environment where talented people are given real responsibility, work on problems that matter, and contribute to an enterprise that is growing quickly and deliberately.
Headquartered in Washington, DC, with facilities across the United States, the United Kingdom, as well as Continental Europe and Asia-Pacific.
Group Overview
The Engagement Group provides high-level guidance and support to ensure the Enterprise engages – both internally and externally – in a clear, targeted and consistent manner. By managing the frameworks, toolkits, templates, systems and processes and supporting delivery and execution, the group enables the Enterprise to effectively map, network, collect, shape and execute events. It also ensures that Metrea’s messaging remains current, its tone aligned, and its brand represented consistently across all touchpoints. The Group also oversees corporate memberships, manages Enterprises’ network, and develops branded assets that accurately reflect Metrea’s identity.
Position Summary
As part of the Internal Engagement team, you will play a pivotal role in the successful execution of collaborative unity between the core and support groups in the Enterprise. As an Internal Engagement Specialist, you will be responsible for overseeing the day-to-day operations of physical and virtual workspaces, including facilities, vendor relationships, and space planning. This also includes supporting onboarding of new Teammates, coordinating internal events such as office celebrations, team summits, and deep-dive sessions to foster employee engagement and team cohesion. This role requires excellent communication skills, a proactive approach to problem-solving and a high degree of professionalism.
What You'll Do
- Welcome and check-in teammates and visitors, adhering to security procedures relating to the hangars and personal information. Issue/collect and track visitor badges
- Screen phone calls and voicemails, relaying information and messages in a timely and professional manner
- Review, distribute and destroy - as necessary - all received postage
- Support the Internal Engagement Specialist Lead with the coordination and delivery of internal events and team meetings to foster teammate engagement
- Provide support relating to financial payments and processing including creating purchase requisitions, processing invoices and administering payments as required
- In coordination with the Engagement Specialist Lead, provide Onboarding Buddy support to ensure that new teammates are effectively integrated into the Metrea Ecosystem of frameworks and FIRMWARE
- Support the maintenance of a clean, well-organized and resourced working environment, ensuring adequate inventory of office supplies and equipment, and manage relationships with external vendors to maintain operational efficiency
- Assist the Internal Engagement Specialist Lead with filing, record keeping, data entry and scanning
- Provide support to the Internal Engagement Specialist Lead with on and off-site tasks such as replenishing refreshments, postage or other necessary administrative duties related to both the hangar and the office as required
- Excellent communication and interpersonal skills, with the ability to interact effectively with teammates at all levels of the organization
- Able to effectively prioritize tasks, manage competing deadlines, and remain agile in responding to rapidly changing requirements
- Proficient with MS Office and fluent in the use of modern software tools and applications and internal systems
- Strong organizational and time management abilities, with a keen attention to detail and the ability to support with ad hoc tasks both on and off site
- Practical experience in an administrative coordination role
- Experience in facilities management and creating trusted relationships with vendors and suppliers
- Comprehensive medical plan options
- HSA/FSA accounts
- Dental and vision coverage
- 6% employer 401(k) match
- Fully paid parental leave for all new parents
- Generous PTO
- Life and disability insurance
- Long-term and Short-term disability coverage
- AD&D Coverage
- Pet Insurance
- Employee Assistance Program
- Subsided gym membership / plans through Wellhub
Applicants must be legally authorized to work in the United States.
AAP/EEO Statement
Legal Entity is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
Position Type and Expected Hours of Work
This is a full-time non-exempt position with typical working hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours and work shifts may change in accordance with department and business needs. Exempt Employees must have the ability to be on-call and available, as business needs require. Non-Exempt employees may be required to work over 40 hours per week with approval from the department manager.
Work Environment
This job operates in an office setting.
Travel
Less than 5% of national and international travel may be necessary as part of this role.
Our Firmware
At Metrea, our single core value is Rooted in Humility, and our four cornerstone attributes are Entrepreneurial, Systematic, Discerning, and Over-Deliver. These form what we call our Teammate Firmware. Just like technical firmware connects software and hardware, our Firmware is the constant interface between our mission and our people. It defines how we show up, how we work together, and how we solve complex problems.
Our team Firmware creates a web-like, hyper-collaborative, dynamically hierarchical way of working that helps us adapt quickly, communicate openly, and distribute decision-making to where expertise actually lives. It enables groups to self-organize around hard problems, shift fluidly as priorities evolve, and operate with the trust, curiosity, and discipline required in a complex mission space. This foundation allows us to deliver elegant, effective solutions and uphold our purpose: protecting our precious inheritance.