What are the responsibilities and job description for the Product Manager position at Metrc?
ABOUT METRC
Metrc is the most trusted and experienced provider of cannabis regulatory systems in the United States and is growing extremely rapidly to expand globally. We provide a solution that combines advanced software, radio-frequency identification (RFID) technology, a dedicated customer-support team, and a secure database to track and trace cannabis from growth, harvest, and processing to testing, transport, and sale. As a Metrc Product Manager, you will have the opportunity to thrive in a fast-moving, fluid environment, and be passionate about implementing change, great processes and procedures in a commercial setting at a fast-growing technology company.
GENERAL OVERVIEW
As a Metrc Product Manager, you own the end-to-end lifecycle of a Metrc software product. You will act as a bridge between stakeholders, customers and development teams to ensure products are aligned with business cases and objectives and deliver exceptional value to users.
KEY RESPONSIBILITIES
• Establish a clear product vision, business case, and strategy that aligns with company objectives, competitive positioning, customer needs, and market demands.
• Conduct market research, competitive analysis, and customer feedback to identify opportunities and validate ideas.
• Translate concepts into detailed product requirements and specifications in collaboration with TPMs and engineering managers.
• Lead cross-functional teams (engineering, design, marketing, and growth) to deliver high-quality products on time and within budget.
• Monitor product performance using KPIs and analytics, driving continuous improvement and optimizing user satisfaction.
• Own product success metrics such as adoption, retention, customer NPS, and company-defined OKRs.
• Serve as the voice of the customer, ensuring products meet their needs and address pain points.
• Prioritize and manage the product backlog, balancing short-term goals with long-term vision.
• Communicate the vision and strategy to stakeholders and development teams to align expectations and ensure clarity.
QUALIFICATIONS- KNOWLEDGE, SKILLS, & ABILITIES
Required Qualifications
- Bachelor’s degree in computer science, Business Administration, or a related field (or equivalent experience).
- 5 years of experience as a Product Manager or similar role in a software development environment.
- Proven track record of successfully delivering software products from concept to launch.
- Strong understanding of Agile methodologies (Kanban and Scrum) with experience managing cross-functional teams.
- Exceptional analytical and problem-solving skills with the ability to make data-driven decisions.
- Excellent communication, presentation, and leadership abilities.
- Proficiency in product management tools (e.g., JIRA, Confluence, or similar).
- Ability to manage multiple priorities in a fast-paced, dynamic environment.
Preferred Qualifications
- Experience with regulated industries – including Cannabis.
- Familiarity with UI/UX design principles and user-centered design practices.
- Certifications such as Certified Product Manager (CPM), Pragmatic Institute Certification, and similar.
TRAVEL
- This position will require frequent travel ranging from 15% of work time to 15% travel
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- Frequently required to sit
- Frequently required to talk or hear
- Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard and mouse.