What are the responsibilities and job description for the Senior Platform Engineer - Legal Technology position at MetLife?
General Information
Description and Requirements
When you join MetLife’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life’s most important moments. In this dynamic environment, you’ll collaborate with talented peers across teams and functions, expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.
The Senior Software / Platform Engineer – Legal Technology is responsible for delivery, integration, and operational support of enterprise Legal technology platforms, with focus on Contract Lifecycle Management (CLM). This role partners closely with Legal, Risk, Compliance, Procurement, and external vendors to ensure technology solutions are secure, compliant, and aligned with business outcomes. The role combines platform ownership, technical integration, vendor coordination, governance alignment, and stakeholder engagement, supporting high-impact legal technology initiatives across the enterprise.
- Demonstrated ability to manage and support SaaS-based enterprise tools through their full lifecycle — from discovery and proof-of-concept through production rollout and ongoing operations.
- Proven experience coordinating with external vendors on feature requests, escalations, and roadmap alignment, while engaging internal business stakeholders to translate needs into technical solutions.
- Act as a primary technical point of contact between Legal, Corporate Technology, and vendor partners.
- Provide clear status updates, delivery milestones, and risk awareness to stakeholders and leadership
- Lead or participate in working sessions, technical reviews, and vendor syncs
- 5 years in a technical platform engineering, systems integration, or enterprise application role, with at least 2 years supporting Legal Technology enterprise SaaS platforms.
- Bachelor’s degree in computer science, Engineering, or a related field, or equivalent professional experience
- Hands-on experience with Contract Lifecycle Management (CLM) platforms (e.g., OnIT, Ironclad, Icertis, DocuSign CLM, Conga, or similar), including configuration, integration, or rollout support.
- Working knowledge of APIs, SSO/identity integrations, and enterprise system connectivity
- Strong written and verbal communication skills with the ability to bridge technical and non-technical audiences — comfortable presenting to senior Legal, Compliance, or Procurement leadership.
- Awareness of AI governance, privacy, or risk frameworks
- Experience with enterprise application integrations, preferably in the Microsoft 365 ecosystem
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
Salary : $90,000 - $130,000