What are the responsibilities and job description for the Courtesy Officer - Cornerstone Retirement Community position at METHODIST RETIREMENT COMMUNITIES?
Methodist Retirement Communities (MRC), with a mission to honor and serve older adults as an expression of Christ’s love, does so with eight continuing-care retirement communities in Texas. Affiliated with MRC and located in Texarkana, Cornerstone Retirement Community, is a leader in continuing care retirement living offering independent living, assisted living, memory support, skilled nursing and rehabilitation, and home health.
Cornerstone is Texarkana's only 5 STAR Community and is proud to be officially certified in the Eden Alternative Registry, which honors those organizations deeply committed to transforming traditional models of care into person-directed approaches that put the individual first.
Cornerstone is currently seeking a Full-Time Courtesy Officer .
Hours: 3:30pm to Mid-night Wednesday, Thursday, & Friday and 8:00am-4:00pm Saturday and Sunday. Off days will be Monday and Tuesday
The Courtesy Officer:
- Provides coverage at front desk in the community as a key contact for residents for a variety of requests.
- Serves as the first point of contact for guests, greeting them and meeting their needs for information and direction.
- Answers the main telephone number, greeting callers, routing calls and providing information.
- Responsible for patrolling the buildings and grounds.
- Provides light maintenance and environmental upkeep.
We offer:
- BCBS- 3 different plans to choose from! (HDHP, PPO & HMO)
- BCBS Incentive Program – Earn eGift Card rewards for completing activities that promote good health.
- BCBS BVA Rewards – HDHP & PPO participants can earn rewards and reduce their out-of-pocket cost when receiving medical services or procedures
- BCBS Wellness programs, tools and resources to manage your health including the Blue365 discount programs on health-related products, health/fitness clubs and weight loss programs
- HDHP Preventive Drug List - $0 drugs
- Generic Drugs for all 3 health plans - $0
- TextCare Pro – Virtual Primary & Urgent Care
- TextCare’s Chronic Condition Management- eligible members get help managing chronic conditions likes diabetes and hypertension. Connected devices, strips, lancets, one-on-one coaching and support plus more are all provided for free.
- HSA- Health Savings Account for member enrolled in the BCBS HDHP plan
- FSA – Health Care and Dependent Care
- Company Provided Basic Life Insurance and Accidental Death and Dismemberment
- Voluntary Life (employee, spouse, child)
- Short-Term Disability
- Legal and Identity Theft Protection
- Pet Insurance
- Farmers Group Select – discount Auto and Home
- Alliant Medicare Solutions – No cost service for employees, family members and friends who need assistance navigating Medicare and in choosing a Medicare plan.
- Payactiv – access to your pay before payday!
- Employee Emergency Fund
- PTO Program – Earn from Day 1
- Extended Illness Benefit (EIB) – paid sick leave benefit for use when out on approved leave for a serious health condition.
- Take Time to Give Time -Time off for volunteering!
- Quarterly Bonus Program
- 401k Plan -all employees are eligible to participate. Eligible participants receive match of 100% on first 3% and 50% on next 2%.
- Outstanding customer service skills
- Basic computer skills
- Ability to project a friendly courteous personality towards residents, families and co-workers
- Ability to multitask