What are the responsibilities and job description for the Laboratory Quality Assurance (QA) Manager position at Method Testing Laboratories?
Overview:
As a Quality Assurance Manager, the position is a key creator of and the maintenance of the Quality Assurance program for the company. This position reports to the Vice President of Method Testing Laboratories, Inc.
Responsibilities:
- Key team member of the team assisting with certification application for the Florida Department of Health including drafting SOPs, quality processes and hiring key personal.
- Lead quality manual development and partnering with the Senior Director of Laboratory Operations for the ISO certification, Florida CMTL application and any other necessary qualifications including GLP.
- Ensures compliance knowledge of internal and external standards, with particular focus on FDOH, FDACS, ISO 17025 and GLP.
- Establish and maintain documentation, record controls, and procedures.
- Develop and implement quality procedures and standards to ensure testing activities meet compliance standards.
- Lead internal and external audit processes including investigations, corrective actions and documentation.
- Manage end to end proficiency testing program for the lab.
- Track and report key quality metrics on a consistent basis and participate in management reviews.
- Provide oversight and direction to direct reports including overseeing hiring, onboarding, delegating responsibilities and priority setting.
- Lead and participates in training and continuous improvement projects.
- Takes ownership of issues and follows through to resolution.
- Ensure customer results are reported quickly and accurately.
- Stays current with developments in the field, read technical publications and participate in educational opportunities.
- Ensure a culture of safety in laboratory.
- Strong communication skills, capable of communicating ideas and motivating colleagues.
- Other duties as assigned or requested.
Qualifications:
- Must have a bachelor’s degree in a natural science, including, biology, chemistry, physics, engineering, or environmental sciences - Masters preferred.
- Minimum 5 - 8 years of relevant industry and laboratory quality operations experience in a high production laboratory specialized in fast turnaround times – food safety, clinical, forensic, environmental and cannabis experience preferred.
- Advanced knowledge of laboratory quality management systems, principles, terminology, practices, techniques and instrumentation.
- Excellent computer skills in a Microsoft Windows environment, including Word, Excel and PowerPoint.
- Ability to prioritize tasks and maintain a strong work ethic.
- Must be willing to be subjected to a background check to be approved by the Florida Department of Health.
- Experience in a highly regulated industry with GLP, FDA and ISO 17025 requirements as well as auditors and inspectors.
- Process, procedure and continuous improvement oriented with experience in Lean and Six Sigma.
- Ability to work in a fast-paced, changing and challenging environment.
- Must have excellent written and verbal communication and customer support skills.
- Must have prior supervisory experience and strong leadership skills.
- Demonstrated ability to solve technical problems (e.g., Design of Experiments)
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Referral program
Ability to commute/relocate:
- Brandon, FL 33510: Reliably commute or planning to relocate before starting work (Required)
Experience:
- ISO 17025: 1 year (Required)
- Quality assurance: 1 year (Required)
- Quality audits: 1 year (Required)
- Cannabis: 1 year (Required)
- Quality improvement: 1 year (Required)
- Quality systems: 1 year (Required)
- Quality management: 1 year (Preferred)
- Continuous improvement: 1 year (Preferred)
- Lean management: 1 year (Preferred)
Work Location: In person
Salary : $55,000 - $65,000