What are the responsibilities and job description for the Account Manager (Mid-Market) - AI position at Method Recruiting, a 3x Inc. 5000 company?
Job Description
Our client, a high-growth generative AI infrastructure company is looking for a Mid-Market Account Manager.
Responsibilities
Our client, a high-growth generative AI infrastructure company is looking for a Mid-Market Account Manager.
Responsibilities
- Lead renewal and re-contracting cycles to secure on-time renewals, increase customer commitments, and expand account value.
- Articulate platform impact, use cases, and ROI to reinforce customer outcomes and strengthen relationships.
- Manage renewals end-to-end—from initial outreach and negotiation through signature and execution.
- Partner with customers to evangelize new capabilities and identify additional workloads
- Maintain disciplined forecasting practices and ensure up-to-date data in all sales and reporting tools.
- Follow established sales motions while refining and personalizing outreach strategies to maximize efficiency and results.
- Experience in a SaaS renewals, customer success, or account management role with a quota or measurable retention target.
- Background in AI Platforms or data infrastructure is a strong plus.
- Skilled in negotiation, deal structuring, and contract management, including legal and security reviews.
- Proven ability to manage customers, identify additional workloads, and handle contact negotiations.
- Strong communicator who builds trusted relationships and understands customer business drivers.
- Organized multitasker with the ability to manage a large book of renewals efficiently.
- Salesforce proficiency is required.
- Collaborative mindset—open to feedback and eager to help improve internal processes and customer outcomes.