Practice Manager

Method Medspa is a well-established, highly regarded destination for aesthetics, skincare, and wellness in the heart of Signal Mountain. We offer a serene, luxury experience close to home — a place where clients can escape the bustle of downtown and feel truly cared for. Our practice continues to grow as we serve a tight-knit community that values quality, connection, and results.

We are seeking an experienced, organized Practice Manager to oversee daily operations, support our clinical and concierge teams, and ensure every client experience reflects Method’s high standard of excellence. The ideal candidate is calm, confident, people-oriented, and analytical — someone who enjoys coaching a team, tracking performance metrics, managing systems, and planning for growth.

Key Responsibilities

Client Experience & Team Leadership

• Foster a client-centered, peaceful, professional environment
• Anticipate team needs and support high-level training and performance
• Provide on-site leadership Monday–Friday; available by phone during Saturday hours
• Serve as primary point of contact for staff and client questions, concerns, and resolutions
• Manage scheduling, onboarding, individualized training, and check-offs
• Lead team meetings, weekly owner check-ins, and annual trainings

Financial & Operational Management

• Oversee payroll, ordering, and spending within established budgets
• Maintain accurate inventory and manage physical counts
• Track industry promotions and inform seasonal ordering and specials
• Monitor and improve KPIs including schedule utilization and profitability

Marketing & Growth

• Collaborate on seasonal promotions and special events
• Delegate social media and content tasks to appropriate team members
• Stay informed on trends and community needs to support thoughtful planning

Compliance & Administration

• Maintain HIPAA, OSHA, and internal policy compliance
• Oversee documentation for annual trainings and ensure adherence to procedures

Qualifications Required

• 3 years of management experience in a medical office, spa, retail, or similar environment

OR

• 3 years of experience in the spa/aesthetic industry (esthetician, injector, or comparable leadership role)
• Strong organization, leadership, and communication skills
• Calm problem-solver with sound judgment
• Comfortable with technology, systems, and process improvement

Preferred

• Experience with EMR/EHR systems
• Experience with POS systems
• Proficient with Google Sheets or Microsoft Excel
• Familiarity with financial reporting, budgeting, and vendor relations
• Experience supporting or overseeing social media/digital presence in a spa or aesthetics practice

What You’ll Love About Working at Method Medspa

• Supportive, growth-oriented culture in a peaceful environment
• Ability to help shape and lead a respected, growing practice
• Employee discounts on services and products
• Ongoing education and professional development opportunities

Pay: From $40,000.00 per year

Benefits:

• Continuing education credits
• Employee discount
• Paid time off

Work Location: In person

Salary : $40,000