What are the responsibilities and job description for the Field Service Technician - Plumbing position at Metergy Solutions?
About Metergy Solutions, LLC. (“Metergy”)
As one of North America’s most experienced submetering providers, Metergy Solutions has brought turnkey solutions to clients for over 20 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multifamily and commercial buildings, and bills and collects the utility consumption.
Our innovative Submetering as a Service (SaaS) model generates long-term recurring revenue and has been proven to reduce in-suite energy consumption by an impressive 40%, significantly advancing our clients' decarbonization efforts. This outstanding performance has enabled Metergy to issue green bonds and secure green financing, fueling our sustained growth and creating extraordinary career opportunities for our team.
As the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy boasts over 850,000 contracted meters, issues more than 2 million utility invoices annually, and employs over 400 dedicated team members. Our successful acquisitions have consistently exceeded expectations, unlocking immense growth potential.
Metergy is proudly a portfolio company of Brookfield Infrastructure Partners, one of the world’s largest investors, owners, and operators of infrastructure assets across the utilities, transport, energy, data, and sustainable resources sectors. This partnership provides Metergy with access to substantial capital, infrastructure investment expertise, and a global reach, positioning us for continued success and innovation.
Our Mission
Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
At Metergy, we don’t just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That’s why we’re thrilled to be recognized as a Great Place to Work for the second consecutive year! This achievement reflects our unwavering commitment to building a workplace that’s respectful, inclusive, and high-performing.
Come be part of a team that leads with passion, thrives on positivity, and delivers with precision. We’re proud of who we are and even prouder of where we’re headed.
Role Overview:
The Field Service Technician - Plumbing is responsible for performing on-site commissioning, surveys, installs, repairs, maintenance, and/or troubleshooting of metering equipment and systems. The role involves both technical and administrative tasks and requires a journeyman level of plumbing skills or above.
This role will travel to worksites from their home location in Maryland/Virginia/DC. Travel costs and any required accommodations will be covered by the company.
Key Responsibilities:
As one of North America’s most experienced submetering providers, Metergy Solutions has brought turnkey solutions to clients for over 20 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multifamily and commercial buildings, and bills and collects the utility consumption.
Our innovative Submetering as a Service (SaaS) model generates long-term recurring revenue and has been proven to reduce in-suite energy consumption by an impressive 40%, significantly advancing our clients' decarbonization efforts. This outstanding performance has enabled Metergy to issue green bonds and secure green financing, fueling our sustained growth and creating extraordinary career opportunities for our team.
As the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy boasts over 850,000 contracted meters, issues more than 2 million utility invoices annually, and employs over 400 dedicated team members. Our successful acquisitions have consistently exceeded expectations, unlocking immense growth potential.
Metergy is proudly a portfolio company of Brookfield Infrastructure Partners, one of the world’s largest investors, owners, and operators of infrastructure assets across the utilities, transport, energy, data, and sustainable resources sectors. This partnership provides Metergy with access to substantial capital, infrastructure investment expertise, and a global reach, positioning us for continued success and innovation.
Our Mission
Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
At Metergy, we don’t just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That’s why we’re thrilled to be recognized as a Great Place to Work for the second consecutive year! This achievement reflects our unwavering commitment to building a workplace that’s respectful, inclusive, and high-performing.
Come be part of a team that leads with passion, thrives on positivity, and delivers with precision. We’re proud of who we are and even prouder of where we’re headed.
Role Overview:
The Field Service Technician - Plumbing is responsible for performing on-site commissioning, surveys, installs, repairs, maintenance, and/or troubleshooting of metering equipment and systems. The role involves both technical and administrative tasks and requires a journeyman level of plumbing skills or above.
This role will travel to worksites from their home location in Maryland/Virginia/DC. Travel costs and any required accommodations will be covered by the company.
Key Responsibilities:
- Inspect, review and analyze electrical, plumbing, heating, ventilation and air conditioning systems in existing buildings and those proposed in new construction projects for the purpose of determining appropriate type and sizing of utility submetering equipment
- Install sub-metering systems in existing buildings and new construction projects
- Retrofit existing sub-metering systems with AMR (Automated Meter Reading) equipment
- Determine applicability to each project of all local, state and federal building, energy, plumbing, mechanical and gas codes and ordinances and ensure compliance with all such codes and ordinances
- Advise customers of necessary repair service including estimates, authorizations, sales orders and invoices. Also make recommendations to customers for preventative maintenance and other company products/services
- Handle customer complaints/issues pertaining to service, supply of equipment or repair work
- Ensure that all fieldwork is completed to the highest standards, following company protocols and customer requirements. Identify opportunities to improve quality control and quality assurance.
- Maintain, calibrate, and properly use of tools, parts, fittings and metering equipment.
- Prepare and submit fieldwork reports in a timely manner. This includes time sheets, project updates, and site visit reports
- Promote a culture of safety to ensure that all fieldwork complies with safety regulations (including OSHA) and company policies.
- 3 years of experience required in field work environment of relevant fields (utilities, telecommunication, plumbing, electrical or mechanical service work)
- Post-secondary education (Plumbing/Electrical/Mechanical stream preferred)
- Proficient in aspects of the pipefitting trade, including service, equipment, and meter sizing for new and existing installations
- Sound base knowledge of residential/commercial building mechanical, plumbing and electrical distribution systems
- Experience with sub-metering systems, electrical devices, water devices and equipment preferred
- Independent worker with the ability to take initiative and work with minimal supervision.
- Practical hands-on aptitude
- Troubleshooting skills and knowledge of the use of test instruments
- Excellent communication & organizational skills
- Have a great attitude and to be a team player.
- A strong understanding of health and safety on construction sites and in particular around electrical and plumbing equipment.
- Frequent in field travel (75-100%)
- Excellent health coverage and life insurance benefits – no waiting period!
- Company-paid Long-Term Disability and Basic Life Coverage
- Flexible Spending Account (FSA) options
- 401K plan with immediate company match
- Generous Paid Time Off Plan plus 10 paid holidays
- Summer hours to enjoy the weather
- Regular Social events - happy hours, summer & holiday parties, & more