What are the responsibilities and job description for the I.T. Technical Support Technician position at METER Group?
Note: Please apply via our Careers page on our website, [METER Group](https://employer.worksourcewa.com/jpw/jobs/jobspreviewpopup.aspx?folderID=347654213&post=true&source=thankyou#){rel="noopener noreferrer" target="_blank"}.
Campbell Group is seeking a qualified **IT Technical Support Specialist** to provide frontline technical support to employees while also assisting in the administration and maintenance of core IT systems and infrastructure. This role serves as a bridge between end-user support and systems administration --- handling day-to-day helpdesk needs and desktop support as the primary responsibility, while also contributing to server, network, and systems operations.
This role is employed by Campbell Group and works on-site at our METER Group office in Pullman, WA.
For informational purposes, the entire pay range for this role is $20.56 -$26.05. Please keep this in mind when applying for this role. We are open to reviewing candidates with more or less experience; the pay range may differ if filled at a different level. Our offer will be based on job-related factors such as candidate experience, training, knowledge, and skills.
**Minimum Qualifications: **
The IT Technical Support Specialist provides frontline technical support to employees while also assisting in the administration and maintenance of core IT systems and infrastructure. This role serves as a bridge between end-user support and systems administration --- handling day-to-day helpdesk needs and desktop support as the primary responsibility, while also contributing to server, network, and systems operations. The IT Technical Support Specialist maintains accurate documentation of assets, support requests, and system configurations, and works collaboratively with IT staff to ensure a stable, secure, and efficient technology environment.
**Wo**
Campbell Group is seeking a qualified **IT Technical Support Specialist** to provide frontline technical support to employees while also assisting in the administration and maintenance of core IT systems and infrastructure. This role serves as a bridge between end-user support and systems administration --- handling day-to-day helpdesk needs and desktop support as the primary responsibility, while also contributing to server, network, and systems operations.
This role is employed by Campbell Group and works on-site at our METER Group office in Pullman, WA.
For informational purposes, the entire pay range for this role is $20.56 -$26.05. Please keep this in mind when applying for this role. We are open to reviewing candidates with more or less experience; the pay range may differ if filled at a different level. Our offer will be based on job-related factors such as candidate experience, training, knowledge, and skills.
**Minimum Qualifications: **
- High School Diploma.
- 2--4 years of related experience in an IT support role.
- Valid driver's license and reliable transportation to visit auxiliary offices as needed.
- Hands-on experience supporting, installing, and troubleshooting Windows-based hardware and software.
- Experience with Microsoft Office/365 products and Windows operating systems, including Outlook, Teams, OneDrive, SharePoint, and MFA administration.
- Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs).
- Strong customer service orientation with a friendly, dependable approach to end-user support.
- Proficient written and verbal communication skills.
- Detail-oriented with strong organizational and documentation habits.
- Collaborative team player who seeks practical solutions and applies best practices.
- Question:** What is your Favorite Hobby?
- Instructions:** In the 'Favorite Hobby' field of your application, please type the word 'Banana' followed by your actual hobby.
- Associate or bachelor's degree in information technology, Computer Science, Information Systems, or related field; or equivalent work experience.
- Familiarity with server operating systems and virtualization concepts.
- Basic understanding of cloud computing platforms (e.g., Entra, Microsoft 365 administration).
- Basic familiarity with Linux operating systems and command-line fundamentals.
- Relevant certifications (CompTIA A , Network , Microsoft, or similar) are a plus.
The IT Technical Support Specialist provides frontline technical support to employees while also assisting in the administration and maintenance of core IT systems and infrastructure. This role serves as a bridge between end-user support and systems administration --- handling day-to-day helpdesk needs and desktop support as the primary responsibility, while also contributing to server, network, and systems operations. The IT Technical Support Specialist maintains accurate documentation of assets, support requests, and system configurations, and works collaboratively with IT staff to ensure a stable, secure, and efficient technology environment.
**Wo**
Salary : $21 - $26