Senior Systems Engineer (Infrastructure & Cloud)

Description

We are seeking a Senior Systems Engineer to architect, implement, maintain, and optimize enterprise infrastructure systems across on-premises and cloud environments. This role is responsible for ensuring the reliability, security, scalability, and continuity of critical business systems while serving as a senior technical resource for complex infrastructure initiatives and operational challenges. Learn more about us at www.metasource.com.

The ideal candidate possesses architect-level expertise across infrastructure, networking, cloud platforms, identity management, virtualization, storage, backup and recovery, and security controls. Success in this role requires strong critical thinking skills, the ability to diagnose and resolve complex technical issues involving multiple interconnected systems, and the ability to make sound decisions in high-pressure situations while effectively communicating with both technical and non-technical stakeholders.

Location

This position is primarily remote; however, candidates must reside in Utah and be within a 45-minute drive of our Bluffdale facility. Travel to the Bluffdale location is required approximately 1–2 times per month and occasionally as needed to support business operations.

Responsibilities

• Architect, design, implement, and maintain enterprise IT infrastructure in both on-premises and cloud environments.
• Assist in the evaluation, selection, and implementation of infrastructure technologies and technical solutions that align with      business objectives.
• Maintain a comprehensive understanding of system architecture, dependencies, integrations, and operational impacts across the technology environment.
• Troubleshoot and resolve complex infrastructure, networking, storage, virtualization, security, and application-related issues.
• Serve as a senior escalation point for critical incidents and outages, driving timely resolution while minimizing business disruption.
• Analyze system failures, performance issues, and service interruptions to identify root causes and implement corrective and      preventive actions.
• Evaluate infrastructure designs for security, reliability, scalability, performance, and operational risk.
• Ensure compliance with established security frameworks, policies, and best practices.
• Develop, test, and maintain disaster recovery, business continuity, backup, and restoration strategies.
• Create automation and scripting solutions to improve operational efficiency, system reliability, and scalability.
• Collaborate with business leaders and stakeholders to communicate technical recommendations, project updates, risks, and infrastructure roadmaps.
• Translate complex technical concepts into business-focused recommendations for non-technical audiences.
• Develop and maintain technical documentation, architecture diagrams, operational procedures, and support processes.
• Monitor infrastructure health, capacity, availability, and performance metrics, providing reporting and recommendations as needed.
• Participate in on-call escalation support for critical infrastructure incidents as required.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, and five (5) or more years of progressively responsible infrastructure engineering experience; or an equivalent combination of education and experience.
• Demonstrated experience designing, implementing, and supporting  enterprise infrastructure environments.
• Experience troubleshooting and resolving high-severity production incidents in complex enterprise environments.
• Strong analytical and problem-solving skills with the ability to evaluate competing solutions and make sound technical recommendations.
• Ability to prioritize and manage multiple initiatives and operational issues in a fast-paced environment.
• Strong verbal and written communication skills with the ability to effectively engage technical and non-technical stakeholders.
• Ability to read, analyze, and interpret technical documentation, policies, standards, and procedures.
• Ability to define problems, gather and analyze information, identify root causes, and develop effective solutions.
• Reliable transportation and ability to travel to the Bluffdale location as required.

Preferred Technical Experience

Cloud & Identity

• Microsoft Azure
• Microsoft 365 Administration
• Microsoft Exchange Online and Exchange On-Premises
• Active Directory
• Group Policy (GPO)
• Identity and Access Management

Server & Infrastructure

• Windows Server Administration
• IIS Administration
• Server Hardware Administration
• Storage Administration (SAN, NAS, Hyper-Converged Infrastructure)
• Backup and Disaster Recovery Solutions

Virtualization

• VMware
• Microsoft Hyper-V

Networking

• DNS
• DHCP
• Routing and Switching Concepts
• VPN Technologies
• Network Security Fundamentals
• Network Performance Troubleshooting

Automation & Scripting

• PowerShell
• Infrastructure Automation
• System Integration Scripting

Employment is contingent upon completing and passing a background check and drug test. MetaSource is an equal opportunity employer.