What are the responsibilities and job description for the Scan Center QC Specialist- Utah, Texas, Arizona position at MetaSource?
Description
The Quality Control Specialist is responsible for data, image, and process quality monitoring, evaluation, and calibration scoring. This position is a critical factor in improving product delivery and quality.
Location: Onsite (Draper UT, Dallas TX, Phoenix AZ)
Schedule: Monday-Friday Flex 6:00AM - 4:30PM
Pay: starting at $16.00
Benefits: Full Time benefits eligible including Medical, Dental, Vision, Time Off, Wellness Program, Retirement, and more.
Responsibilities
- Oversee all aspects of quality assurance including monitoring, evaluation, and calibration scoring
- Inspect scanned documents for discrepancies and image quality.
- Understand and monitor workflows to ensure work is tracked.
- Communicate with teams, leaders, and system engineers as needed.
- Review and edit document scans to fit company standards
- Assist in developing and maintaining a document quality control process
- Monitor calibration of scanned documents
- Assist management with coaching, training, and development of data entry operators
- Assists with training and educating data entry agents and team members on the quality control process
- Track and identify reoccurring adherence problems and improvement opportunities in relation to document image scanning
- Analyze quality and performance trends
- Responsible for scheduling, facilitating, and documentation of regular improvement meetings
Requirements
- Demonstrated experience in solving problems and working with raw data
- Ability to effectively communicate with co-workers, internal departments, and clients in a professional manner
- Dependable in meeting deadlines with accurate and complete information
- Ability to be detail-oriented and accurate in a fast pace environment
- Experience with Microsoft Office software with emphasis on Excel, Word, and Outlook.
Employment is contingent upon completing and passing a background check and drug test. MetaSource is an equal opportunity employer.
Salary : $16