Inside Sales Representative (Industrial Parts)

Job title: Inside Sales Representative (Industrial Parts) ( Hybrid )

Location: LaGrange, GA

Inside Sales Representative
Hybrid – 3 days in office, 2 days at home
$55k-$60k base with a target annual team bonus of up to 25%
Recent college grad with some work experience OR someone with experience in industrial parts.

What you will be doing:

• Coordinate activities between customer accounts, regional sales, service representatives, and internal departments.
• Build and maintain strong customer relationships to understand needs and provide solutions.
• Follow up on quotes and customer inquiries to drive order conversion.
• Maintain accurate records of customer interactions and sales activities in CRM.
• Develop strong product knowledge to support customer needs.
• Generate sales orders for aftermarket parts in coordination with outside sales.
• Maintain and update CRM database for assigned accounts.
• Prepare cost estimates and follow up on pricing requests.
• Handle customer complaints, returns, and adjustments in a timely manner.
• Assist in resolving accounts receivable issues.
• Perform additional duties and special projects as assigned.

Experience you will need:

• Bachelor’s degree preferred.
• Minimum 2 years of experience in a related field (industrial parts preferred).
• Proficiency in Microsoft Office and CRM systems.
• Strong verbal and written communication skills.
• Customer-focused mindset with relationship-building ability.
• High emotional intelligence and interpersonal awareness.
• Strong analytical and problem-solving skills.
• Attention to detail and accuracy.
• Resilience and ability to handle rejection.
• Effective time management and organizational skills.