What are the responsibilities and job description for the Front Desk Receptionist position at Metabolic Research Center?
We are looking for a Front Desk Coordinator to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Front Desk Coordinator, you will be the first point of contact for our company. Our Front Desk duties include offering administrative support across the organization. You will welcome guests and greet clients for their visits. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Front Desk Coordinator, you should have a pleasant personality, as this is a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Monday through Friday. Ultimately, a Front Desk’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. We are in the process of launching the PatientNow software platform designed for wellness centers.
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Direct clients to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute product orders
- Order front office supplies and keep inventory of stock
- Update calendars
- Perform other clerical receptionist duties such as filing, photocopying and faxing
Skills
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in PatientNow software platform.
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree; additional certification in Office Management is a plus
Job Type: Full-time
Expected hours: 30.0 – 40.0 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- PatientNow software: 1 year (Required)
Work Location: In person
Salary : $34,122 - $45,308