What are the responsibilities and job description for the Trust & Safety Contractor V position at Meta?
Summary:
This CW position will support various core work that the Trust and Safety/ Law Enforcement Outreach team has on a daily basis. The main function of the trust and safety contractor is to provide assistance with time sensitive, low complexity law enforcement requests/ engagements.
Job Responsibilities:
• Support with tactical engagement and education for local and state law enforcement agencies.
• Assistance to Law Enforcement Response Team (LERT) and Incident Response Team (IRT) during normal working hours when Outreach managers are unavailable but there is a time sensitive issue.
• Worked closely with LERT and CREW to troubleshoot external law enforcement issues with both criminal and civil legal process
• Supporting the onboarding and maintenance of our global SPOC/Top Agency Program for user data requests; including 100% of our top ten requestors.
• Assist in delivering critical training to law enforcement officers on our data policies and how to request records from Meta
• Assist in improving the AMBER Alert program that the LE Outreach team promotes, particularly in areas where there was low-utilization.
• Support improvements and updates to the Outreach Knowledge base, including creating several new entries covering recent changes to our policies
• Support projects and engagement across Meta high risk harm types (child safety, terrorism, multiple victims of violence, illicit drugs, human exploitation, frauds/scams.
Must Have Skills:
Experience with Work on sensitive matters
10+ years of legal background and experience: Specifically dealing with law enforcement and sensitive content
Patience and aptitude to work with LE professionals: exhibit flexibility and fluidity.
Child safety experience in the legal field
Preferred Skills:
NIHMC knowledge
Pulling data and report building
Education/Experience:
Bachelor's degree in related field preferred.
Project/program management experience preferred.
Prior law enforcement experience.
This posting is for a contract assignment with Tundra Technical Solutions to provide services to Meta.
The pay range that Tundra in good faith reasonably expects to pay for this position is $40.00/hour - $47.00/hour.
Tundra’s benefits offering includes optional medical, dental, vision, retirement benefits, up to 15 Days PTO per annum and a New Child Benefit.
Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.
The Meta CWX Program is enabled by a cutting-edge software platform called TalentNet that leads the contingent labor world for technology innovation. The software platform leverages Machine Learning and Artificial Intelligence to make sure the right people end up in the right job.
At Meta, we are constantly iterating, solving problems, and working together to connect people all over the world. That’s why it’s important that our workforce reflects the diversity of the people we serve. Hiring people with different backgrounds and points of view helps us make better decisions, build better products, and create better experiences for everyone.
We give people the power to build community and bring the world closer together. Our products empower more than 3 billion people around the world to share ideas, offer support, and make a difference.
This posting is for a contract assignment with Tundra Technical Solutions to provide services to Meta. Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project. For any inquiries regarding the terms of the contract or engagement, please contact Tundra Technical Solutions directly.
Salary : $40 - $47