Program Manager, Product Data Operations: MSL Operations

Meta is seeking a highly experienced and strategic Program Manager to join the Product Data Operations (PDO) team. PDO delivers the data and insights that power machine learning and AI at the core of all Meta products. As a Program Manager, you will play a critical leadership role in driving the success of GenAI programs, providing strategic direction, operational prowess, and cross-functional collaboration. You will leverage your expertise in managing large-scale annotation operations and workforce management to ensure the successful execution of complex, high-impact initiatives. This is a unique opportunity to shape the future of AI at Meta by leading cutting-edge programs and scaling global data operations.

Program Manager, Product Data Operations: MSL Operations Responsibilities:

• Provide strategic leadership and oversight for the planning, execution, and delivery of MSL programs, including initiating and scaling 0-to-1 efforts
• Drive alignment of program objectives with organizational goals by collaborating with MSL research, engineering, and product teams
• Oversee large-scale data annotation operations, including managing relationships with onshore and offshore annotation vendors and leading a distributed workforce
• Develop, implement, and continuously improve annotation project guidelines, ensuring alignment with product and research requirements
• Proactively identify program risks, develop mitigation strategies, and communicate updates and rationale to stakeholders at all levels
• Establish and monitor key performance indicators (KPIs) to ensure program success, quality, and efficiency
• Report program progress, insights, and recommendations to internal and external stakeholders, including executive leadership
• Foster a environment of continuous improvement, and innovation within the team and across vendor partners
  
  

Minimum Qualifications:

• 10 years of program or project management experience, with a proven track record of delivering complex, large-scale programs in fast-paced environments
• Demonstrated experience working at an annotation vendor or managing large-scale data annotation operations, including workforce management of distributed teams
• Prioritize, drive key initiatives forward, and manage multiple cross-functional stakeholders with urgency and accountability
• Exceptional critical thinking, analytical, and problem-solving skills
• Navigate ambiguity and lead teams through change
• Bachelor’s degree
  
  

Preferred Qualifications:

• Experience in consulting, product strategy, or building and scaling operations from 0 to 1 to 100
• Demonstrated success in delivering large-scale programs on time and within budget
• Advanced proficiency with SQL and/or Excel/Google Sheets for data analysis and reporting
• Experience in AI, machine learning, or related technical fields
  
  

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

$145,000/year to $205,000/year bonus equity benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.