Hospitality Associate

Company Description

My Company support several nationally-known clients and have access to a variety of jobs on an ongoing basis, and I'd look forward to an opportunity to work with you in the future. If you know of anyone who you could recommend that would be interested in this position, please let me know. 

Job Description

Hospitality Coordinator
Palo Alto, CA (Onsite)
4 Month (Temp to Perm)
Mon-Fri, 9am -6pm

Qualifications

Provide comprehensive on-site operational support within a legal office environment. This role supports high-volume document services, office operations, and executive-level customer service. Requires strong hospitality skills, flexibility, attention to detail, and the ability to handle confidential, time-sensitive materials in a fast-paced setting.

Responsibilities

• Operate high-volume copy, scanning, printing, binding, finishing, and duplicating equipment

• Perform copier inspections, clear jams, perform maintenance/repairs, and report technical issues

• Handle highly sensitive and confidential legal documents with accuracy and urgency

• Sort, distribute, ship, and receive mail, packages, faxes, and office supplies; apply postage

• Maintain daily meter logs, service logs, inventories, billing logs, and management records

• Perform filing, archiving, purging, scanning, file conversion, OCR, file naming, FTP transfers, and formatting

• Manage electronic files, including TOC creation and document preparation for printing

• Respond to and coordinate customer service requests; answer job status and feasibility questions

• Deliver completed jobs within and between buildings as required

• Maintain copier areas and workspaces to be neat, stocked, and organized

• Support meeting and conference room setups and building occupant moves

• Perform light maintenance, re-lamping, housekeeping, and occasional cleaning duties

• Assist with off-site project coordination as needed

• Provide professional, high-touch support to legal secretaries, paralegals, associates, partners, and executives

• Work under tight deadlines and high-pressure situations

• May require overtime, nights, weekends, or emergency response

• Perform other duties as assigned

Requirements

• High school diploma or GED

• 1–2 years of related work experience; minimum 2 years in a legal environment highly desired

• Strong hospitality mindset with excellent customer service, communication, and interpersonal skills

• Ability to multitask, manage time effectively, and adjust to changing priorities

• Ability to work independently and collaboratively; takes initiative and is willing to learn

• Ability to stand and walk for extended periods; lift up to 50 lbs

• Knowledge of copier equipment, document services, and basic electronics preferred

• Experience with shipping/receiving procedures and mail distribution

• Ability to troubleshoot equipment and read technical manuals

• Comfortable using office equipment including copiers, scanners, fax machines, postage meters, bindery tools, and PCs

• Strong attention to detail and commitment to quality and confidentiality

• Valid driver’s license and insurance may be required

• Availability for a 9am–6pm shift; occasional overtime as needed

Additional Information

lifting or moving items weighing up to 50-55 lbs.