GTC Planning, Head of Channel Enablement Program Management

Meta is looking for a Head of Channel Enablement Program Management to support the growth of the Realty Labs business. Reporting to the Director of Go to Channel Planning, this essential role will be responsible for bringing operational and planning process rigor through comprehensive program management to the development & delivery of global Channel Experiences that contribute to driving unit sales velocity across key consumer sales channels. This role will lead a high-performing team responsible for program managing core channel experience initiatives—fixture design, in store & online merchandising, demo technology, and training programs—while also directly owning the operations & program management of key strategic leadership programs that will shape the future of our global channel presence. This people manager role blends strategic thinking, operational rigor, and cross-functional collaboration. You won’t be in the weeds of every program, but you’ll guide the team that is— and ensure alignment, impact, and global readiness for key Launch and Seasonal Refresh moments. The right candidate will possess demonstrated experience in program management, operational, and drive for results rigor — as well as have the ability to effectively organize, communicate and collaborate across all levels of an organization. This person will bring the right blend of strategy, coordination, and problem-solving — and bring structure to complexity. This person will also thrive in a fast-paced environment, be a self-starter, and have experience managing complex projects/ programs.

GTC Planning, Head of Channel Enablement Program Management Responsibilities:

• Team Leadership: Lead team responsible for program managing the development & delivery of global channel experience initiatives including fixture design, merchandising, demo technology, and training for key NPI and seasonal refresh moments. Lead operational and strategic planning, ensuring programs are aligned with business goals and delivered on time and within scope
• Strategic Initiatives: Own direct program management of high-impact strategic initiatives in partnership with the Channel Experiences leader, acting as a trusted thought partner and planning & execution readiness lead
• Project Planning Oversight: Create & oversee detailed project plans outlining all tasks, timelines, and dependency requirements at the right altitude. Monitor / track progress against goals and make adjustments as needed. Hold teams accountable. Establish and evolve frameworks, tools, and processes that enable scalable, repeatable, and high-quality delivery of channel experiences worldwide
• Stakeholder Alignment: Bring the right people together at the right moments to have the right conversations to build robust channel experience strategy & plans in prep for channel sales execution. Develop & provide an objective viewpoint based on an in-depth understanding of the business & desired outcomes
• Dependency Tracking & Risk Management: Identify critical interdependencies across Global Sales & cross-functional partners to support initiatives. Proactively assess risks and roadblocks and develop mitigation plans to maintain momentum
• Ensure project quality: Oversee the quality of program management to ensure performance optimization
• Best Practices: Develop, document, and drive awareness of scalable processes and global best practices. Standardize processes to improve scalability
  
  

Minimum Qualifications:

• 10 years of experience in sales operations, sales management, strategic planning, business operations, consulting, or a related field
• 2 years of experience people management, influencing and coaching skills, with experience leading cross-functional teams
• Experience leading strategy, operations, process improvement, and tactical projects. Experience solving complex business problems (commercial, operational, organizational) and driving projects from strategy to execution
• Leadership and influencing skills – experience leading/influencing stakeholders at all levels of an organization
• Experience working cross-functionally with Results and detail oriented, with commercial/business acumen
• Experience shifting priorities, balancing multiple initiatives at once, and maintaining organization leadership in developing and executing successful plans in an environment of fast growth and ambiguity
• Demonstrated communication and presentation skills with an emphasis on translating insights and data into actionable recommendations for leaders
  
  

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

$152,000/year to $214,000/year bonus equity benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.