Financial Analyst III

Finance Operations Credit and Collection Analyst

About the Role

The Finance Operations Credit and Collection Analyst will support the Revenue Operations team with credit assessment, advertiser outreach, and escalation management across Meta's unmanaged and mid-market advertiser portfolios. This role is heavily operational; the right person is someone who can dig into a process, identify what's preventing payment, and drive resolution.

Reports to: Finance Operations Manager, NORAM

Key Responsibilities

• Account Credit Reviews (ACRs)

• Conduct ACR reviews for unmanaged and mid-market advertisers with credit line requests up to $500k

• Assess advertiser financial health and creditworthiness using available data and internal tooling

• Recommend credit decisions based on analysis of financial statements, payment history, and risk indicators

• Advertiser Outreach & Financial Data Collection

• Contact advertisers via email (primary) and virtual calls to request financial documentation supporting credit increase requests

• Manage follow-up cadence to ensure timely data collection without unnecessary friction

• Partner with advertisers to clarify discrepancies in submitted financial data

• Sales Escalation Management

• Work to understand the Monthly Invoicing Credit Line process end-to-end to determine client intent, and recommend solutions to resolve invoice billing inquiry.

• First line escalation path to work inbound escalation matters from the sales team and internal support avenues related to credit and billing inquiries

• Triage and resolve issues, escalating complex cases as appropriate

• Communicate resolution status back to sales partners clearly and promptly

• Analyze unapplied receipt balances and significant prepayment amounts to ensure proper allocation and application.

• Client engagement: Manage escalated cases directly with clients to manage complex cases and coordinate with our BPO team

• Collection hold management: Support monthly processing and revenue enablement

• Review case quality with our BPO team and ensure inbound sales and client queries are adequately addressed to support the customer

• Integrity & Risk Signals

• Investigate CAR red signals and take appropriate action per established protocols

• Flag patterns or systemic issues identified during integrity reviews

• Document findings and maintain accurate case records

Qualifications

Required:

• 5+ years of experience in credit operations, collections, accounts receivable, or revenue operations

• Strong written communication skills; this role is heavily email-based and requires clear, professional correspondence with external advertisers

• Demonstrated ability to assess processes end-to-end and identify root causes preventing payment

• Comfort working with financial data (financial statements, aging reports, payment histories)

• Experience managing high-volume workloads with attention to detail and accuracy

Preferred:

• Prior experience in ad tech, media, or technology industry credit/collections

• Familiarity with credit risk assessment frameworks or scoring models

• Experience working cross-functionally with sales or account management teams

• Ability to adapt quickly to internal tooling and systems

This posting is for a contract assignment with Tundra Technical Solutions to provide services to Meta.

The pay range that Tundra in good faith reasonably expects to pay for this position is $30/hour – $35/hour.

Tundra’s benefits offering includes optional medical, dental, vision, retirement benefits, up to 15 Days PTO per annum and a New Child Benefit.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

The Meta CWX Program is enabled by a cutting-edge software platform called TalentNet that leads the contingent labor world for technology innovation. The software platform leverages Machine Learning and Artificial Intelligence to make sure the right people end up in the right job.

At Meta, we are constantly iterating, solving problems, and working together to connect people all over the world. That’s why it’s important that our workforce reflects the diversity of the people we serve. Hiring people with different backgrounds and points of view helps us make better decisions, build better products, and create better experiences for everyone.

We give people the power to build community and bring the world closer together. Our products empower more than 3 billion people around the world to share ideas, offer support, and make a difference.

This posting is for a contract assignment with Tundra Technical Solutions to provide services to Meta. Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project. For any inquiries regarding the terms of the contract or engagement, please contact Tundra Technical Solutions directly.

Salary : $30 - $35