Enterprise Technical Sales Manager, NORAM

Meta is seeking an experienced and highly adaptable sales leader with demonstrated success driving enterprise-level technical sales. This leader will own and grow a consultative sales team focused on unlocking the potential of Business Messaging and AI capabilities to take millions of businesses to an Agentic future.This leader will be creative, strategic and work cross-functionally to develop scalable solutions for clients and build high-performing teams. They will be a self-starter who thrives in ambiguity, possesses enterprise and technical design sales experience — preferably in driving growth and consumption for SaaS solutions in a multi-product environment — and who is an effective coach with a bias for action. This role will primarily serve mid and large-sized clients in NORAM.

Enterprise Technical Sales Manager, NORAM Responsibilities:

• Build, lead, and mentor an industry-leading consultative sales team serving enterprise clients, acting as a player/coach to drive both long-term growth and immediate results
• Own and be accountable for quarterly and yearly revenue goals, pipeline management, and growth goals across a diversified book of business
• Increase the effectiveness of the team by recognizing opportunities for new approaches, identifying winning strategies, and scaling insights across the organization
• Develop and implement best practices for client interaction, sales, services, and product implementation based on client learnings
• contribute to global playbooks and guides
• Develop and present compelling value propositions, business cases, and commercial structures that drive measurable outcomes for clients
• Drive strategic business and technical conversations to unlock access to multiple client stakeholder budgets
• Build executive-level client relationships across business, technical, customer experience, and marketing stakeholders
• act as a trusted advisor to help clients transform their business
• Lead cross-functional efforts with In-Market teams, Global Regions, Product, Business Development, Marketing, Operations, Engineering, Policy, and Legal to optimize client efforts and shape support for unique client needs
• Develop strategies to drive client growth, including prospecting initiatives, competitive displacement, risk mitigation, and blocker removal
• Demonstrate thought leadership in the customer experience industry by participating in industry conferences and presenting to executive-level audiences
  
  

Minimum Qualifications:

• 12 years of enterprise sales experience
• 5 years of people management experience, leading, mentoring, and coaching direct reports
• Executive presence, and experience building trust with decision makers and articulating business value at the highest levels
• Proven track record of meeting revenue targets and driving revenue growth with both emerging opportunities and established partnerships
• Analytical and problem-solving experience with large-scale systems
• Experience operating effectively across multiple teams with demonstrated critical thinking and thought leadership
• Experience using data to craft strategy and drive decision-making
• Communication and presentation skills with an emphasis on translating insights, product information, and data into client value
• Bachelor's degree
  
  

Preferred Qualifications:

• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience driving growth and consumption for SaaS solutions in a multi-product, consultative sales environment
• Experience managing highly sensitive and confidential processes
• Experience managing Policy and Legal stakeholders
• Experience selling conversational AI and/or Agentic AI solutions
  
  

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.

$177,000/year to $247,000/year bonus equity benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.