What are the responsibilities and job description for the Salesforce Administrator position at Meta Power Solutions - PGA?
Meta Power Solutions is seeking an experienced, in-person Salesforce Administrator to own and optimize our Salesforce CRM environment. Reporting to IT/Operations leadership, you will work on-site full-time and partner closely with Sales, Division Sales Managers, and Operations to ensure the platform scales with our rapidly growing sales divisions — keeping data clean, workflows efficient, and reporting accurate for leadership.
The core of this role is classic Salesforce administration — configuration, data quality, automation, and reporting. Alongside that, Meta Power Solutions is building AI into its quoting and sales operations, and Salesforce is the system of record at the center of it. What matters is that you can own the Salesforce side of those integrations — the objects and fields AI writes into, the health of the connections, and the review steps that keep a person in the loop — and that you are curious about the technology.
Responsibilities:
System Administration: Manage day-to-day configuration of Salesforce, including user setup, roles, profiles, permission sets, security settings, and license management.
Workflow & Automation: Build and maintain Flows, process automation, approval processes, and validation rules to streamline sales and quoting operations.
Data Integrity: Own data quality across the CRM — deduplication, imports/exports, field standardization, and recurring data audits.
Reporting & Dashboards: Build and maintain reports and dashboards for sales leadership and Division Sales Managers to track pipeline, forecasts, and rep activity.
Customization: Create and maintain custom objects, fields, page layouts, record types, and Lightning components to support evolving business needs.
Integrations: Support and maintain integrations between Salesforce and other business systems (e.g., quoting tools, ERP, marketing automation).
AI & Integration Support: Own the Salesforce side of our AI integrations — the objects and fields that store AI-generated equipment data and confidence scores, the endpoints the AI service writes back into, Connected Apps, Named Credentials, and least-privilege integration users, and the error handling and alerting when a job fails or returns a partial result.
User Support & Training: Serve as the primary on-site point of contact for Salesforce questions, troubleshooting, and end-user training across Sales Reps, Division Sales Managers, and other teams.
Release Management: Test and deploy new features, manage sandboxes, and stay current on Salesforce releases and platform best practices.
Qualifications:
Bachelor's degree or equivalent experience.
Salesforce Administrator Certification (ADM 201) required; Advanced Administrator or Platform App Builder certification is a plus.
Minimum of 2–4 years of hands-on Salesforce Administration experience.
Strong understanding of Salesforce Sales Cloud; experience with CPQ or quoting tools is a plus.
Experience with Flow Builder, process automation, and data management tools (Data Loader, Data Import Wizard).
Excellent communication skills; comfortable training and supporting non-technical, in-person users daily.
Detail-oriented, with strong data governance and documentation habits.
Comfortable with integrations at the API level — reading and troubleshooting JSON payloads, webhooks and callbacks, Connected Apps and OAuth, and Named Credentials — and able to trace a failure end-to-end across two systems.
Open to working with AI-generated data in the CRM, with the judgment to assess whether it is good enough to trust and where a human review step belongs — while respecting company AI-usage, data-handling, and confidentiality policies.
Must be able to work on-site full-time in Palm Beach Gardens, FL — this is an in-person role with no remote or hybrid option.
About Company
Meta Power Solutions is a leading manufacturer of oil-filled power and distribution transformers, low-voltage switchboards, medium-voltage switchgear, and containerized substations in North America. We design and build all of our own products in-house. The industries we serve include utilities, data centers, oil and gas, commercial construction, solar, and bitcoin mining.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance