Computer Supervisor

Position Type:

Auxiliary - Technical/Info Services/Technical Services

Date Posted:

10/6/2025

Location:

Technical Services

Information Technology Compensation Plan

Salary Range: $71,764 - $86,463/Hour

Shift Type: Full-Time

Wage/Hour Status: Non-Exempt

Reports To: Director - Technical Services

EMPLOYMENT BEGINS: As soon as possible 

PRIMARY PURPOSE:

• Oversee computer repair and deployment operations. Manage the computer repair teams and provide them with logistical assistance as needed.                  

QUALIFICATIONS:

Education/Certification:

• High School Diploma/GED
• Valid Texas driver’s license
• Must have wide range of knowledge related to computer systems and their peripherals
• Must be familiar with the systems in an Active Directory environment that facilitate computer operations critical to the district.

SPECIAL KNOWLEDGE/SKILLS:

• Must be able to diagnose and troubleshoot computer related failures in a large- scale enterprise environment
• Must be able to organize and delegate technician workload to facilitate speedy repairs throughout the district
• Must be able to effectively communicate the goals and objectives for the computer repair staff and be able to implement policies that allow them to be carried out

EXPERIENCE:

• A minimum of 5 years’ experience in computer repair in an enterprise scale
• environment

MAJOR RESPONSIBILITIES AND DUTIES:

• Oversee computer technician assignments and facilitate the technician’s ability to execute their assignments
• Oversee the logistics of repairing and maintaining the school district’s inventory of
• 40,000 Chromebooks
• Maintain readiness to meet unforeseen challenges and projects that might arise that are important to MISD
• Coordinate computer operations involving other departments and other Technical Services divisions
• Provide technical support and guidance to aid computer technicians in the performance of their job
• Provide minor system admin assistance moving and deleting computer objects in Active Directory
• Provide remote desktop support through SCCM as needed
• Fill in for technicians in the event of absence
• Collaborate with school administrators and teachers to understand their technology needs and provide tailored support
• Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES:

• Handle any disciplinary issues or disputes involving computer technicians in a fair and professional manner
• Review technician work orders and work logs to assess performance and correct areas that may be deficient
• Facilitate the resolution of any computer service-related complaints in the school district
• Writing routine reports and correspondence
• Interpreting a variety of instructions furnished in written, oral, diagram, or schedule form
• Stay current with industry trends and emerging technologies to make informed recommendations for technology improvements
• Ability to meet deadlines from multiple assignment requests on a frequent basis.
• Train, mentor and guide new and veteran computer technicians

WORKING CONDITIONS:

Physical demands/environmental factors:

• Intermittent walking, sitting, and standing
• Occasional warehouse visits to inventory merchandise and occasional lifting and/or moving of up to 20 lbs.
• Reaching with hands and arms frequently repeating the same hand, arm, or finger motion

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required.