SPA LEAD MASSAGE THERAPIST - CB - PART-TIME - VARIED SHIFT

STARTING RATE:

When performing Lead Massage Therapist job duties only: $25.00 hr, hourly rate only when writing protocols for services and/or training other Massage Therapists.

When performing Massage Therapist services: Flat Rate Commission $12.00 hr, hourly rate for downtime only.

MINIMUM AGE REQUIREMENT:  18 years old

LICENSE/CERTIFICATION:  State of Nevada Massage Therapist License.

JOB SUMMARY:

The Lead Massage Therapist is responsible for delivering exceptional massage therapy services while providing leadership, guidance, support, and training to the massage therapist team. This role ensures high standards of client care, compliance with licensing and safety regulations, and consistent service quality across all treatments.

JOB QUALIFICATIONS:

The Lead Therapist must have a minimum of 3 years of hands on experience as a Massage Therapist. This person must know the techniques and body treatments offered by the Spa, as well as the Spa policies and procedures. Excellent organizational and communication skills are a must. This person must have basic computer skills. Must have strong leadership skills, and excellent client service and interpersonal skills. Must be able to manage time effectively and have the ability to multi-task. Must be able to perform massage therapy services for extended periods of time. Must have the flexible availability to include evenings and weekends.

ESSENTIAL JOB FUNCTIONS:

• Assist with developing, updating, and maintaining massage service protocols.

• Train Massage Therapist on treatment protocols.

• Ensure adherence to treatment protocols, sanitation, and safety standards

• Implement procedures to improve productivity and customer service.

• Evaluate therapist job performance, document trainings and assist in Massage Therapist protocol coaching.

• Consistent and effective weekly communication with Spa management.

• Maintain efficient guest and team member services.

• Assist with onboarding of new Massage Therapists.

• Other job related duties as assigned and instructed by management.

CUSTOMER SERVICE EXPECTATIONS:

• Serve as a mentor and role model for the Massage Therapist team.

• Address team concerns and promote a positive and collaborative work environment.

• Create new ideas for customer and team member service.

• Take ownership in the position.

• Covering shifts for fellow team players in emergency situations.

• Embellishing and recognizing the positive attributes of fellow team members.

PHYSICAL DEMANDS:

The work requires some physical exertion such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as typewriters and record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. Frequent standing, bending, and repetitive motion. Ability to lift and carry supplies as needed.

WORK ENVIRONMENT:

Frequent exposure to natural, organic, or chemically produced products that encompasses all supplies used and stored at any given time in the Spa or Salon for services. Regular exposure to a variety of spa-related scents, including essential oils, massage lotions, aromatherapy products, and cleaning agents, in a controlled indoor environment. The work involves moderate risks or discomforts requiring special safety precautions, e.g., working around moving parts, carts, or machines, or irritant chemicals.  Employees may be required to use protective clothing or gear such as masks, gowns, coats, boots, goggles, gloves, or shields.  This is a 24 hour/7 day a week work environment with varying shifts including weekends and holidays.

Salary : $25