What are the responsibilities and job description for the Office Coordinator PRN position at Mesa Springs?
Office Coordinator PRN
This position is responsible for supporting the needs of the department with a focus on clinical, operational, and administrative excellence.
Essential Functions
- Maintains supply of therapeutic tools such as worksheets, videos, and games for clinician use
- Per the therapist dictation maintains the programming schedule
- Supports with charge reconciliation and entering as required
- Supports team with patient group assignments and coordination efforts
- Provides impeccable customer service to patients, families, referral sources, and stakeholders
- Supports with vital and UDS capture as needed
- Completes DCAR reporting in a timely and accurate fashion
- Supports in organizing and filing paperwork
- Maintains staff schedules and ensures staffing for the program
- Monitors and records attendance including tardiness and absences
- Communicates with treatment team to ensure chart compliance
- Interfaces with others to ensure completion of physician follow-ups from CPE
- Manages Family Session Schedules as required by program
- Work with the business office and the utilization review department to ensure payment for services
- Preform pre-certifications and concurrent reviews
- Develop relationships with payer sources
- Interfaces with UR department to ensure service coverage for patients
- Maintain a positive working relationship with referral sources, community agencies and organizations
- Maintains program and patient information and data to create reports, census, and assist the Business Office in reporting
- Schedules CPEs, nursing assessments, H&P and psychosocial assessment with appropriate clinician and per required timeframe
- Schedules or completes UDS collections, including random screenings
- Ensures orders are obtained for patients prior to starting services (as applicable)
- Actively participate in the therapist’s discharge planning needs
- As directed creates appointments, starts follow up care process and completes interfacing with organizations
- Cross trains and supports in various outpatient functions including PCA, transportation, and financial counseling
- Conducts appointment reminder calls
- Collects copays and deductibles as applicable
- Manages organizational tools to ensure efficient operations including bed boards/group room assignments, treatment team schedule, flash reports, etc
- Other responsibility and duties assigned by leadership
Additional Information
- Reports to: Outpatient Clinical Director
- FLSA Status: none exempt
- Previous experience on an inpatient unit preferred. Must have experience with clerical duties.
Knowledge, Skills & Abilities
Education: High School Diploma/GED preferred.
Certifications: CPR and De-escalation certification required or obtain within 30 days of hire.
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
- Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
- Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
- Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Professional Development: Ongoing learning and career advancement opportunities.
More about Mesa Springs
Mesa Springs is an over 10 bed behavioral health hospital that has been offering exceptional care to the community for over 5 years.
EEOC Statement
Mesa Springs is an Equal Opportunity Employer. Mesa Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”