What are the responsibilities and job description for the Accounts Payable & Expense Specialist position at Merz North America?
About Us
Founded in 1908, Merz is a successful, family-owned specialty healthcare company with a rich history. As a leading global aesthetics business, our award-winning portfolio of injectables, devices, and skincare products empowers healthcare professionals to enhance confidence through aesthetic medicine. Our purpose is to fuel confidence by helping people look better, feel better, and live better. We believe you do not have to choose between living life and making a living. Live your best life with Merz Aesthetics.
A Brief Overview
The Accounts Payable & Expense Specialist supports day-to-day Accounts Payable and employee expense operations by processing vendor invoices, reviewing and approving employee expense reports, resolving inquiries, and ensuring transactions are accurate, timely, and compliant with company policies. This role requires strong attention to detail, critical thinking, and flexibility to support both functions based on business needs.
What You Will Do
- Transaction Processing & Review
- Process vendor invoices accurately and timely.
- Review and approve employee expense reports for compliance with company policy.
- Verify documentation, coding, approvals, and supporting records.
- Resolve exceptions and follow up as needed.
- Issue Resolution & Support
- Respond to AP and expense-related inquiries from employees, managers, and vendors.
- Research and resolve payment, invoice, and expense report issues.
- Escalate complex or sensitive matters when appropriate.
- Maintain positive working relationships with internal and external stakeholders.
- Queue Management & Operational Support
- Monitor AP and expense processing queues to support timely completion of work.
- Review shared mailboxes and respond to requests in a timely manner.
- Support payment processing, month-end activities, reporting, audits, and documentation requests.
- Follow up on outstanding items to help ensure transactions are completed accurately and efficiently.
- Continuous Improvement & Compliance
- Ensure work is completed in accordance with company policies and procedures.
- Identify recurring issues and recommend practical solutions.
- Support process improvements, system enhancements, and documentation updates.
- Maintain organized records and supporting documentation.
Minimum Requirements
- High School .GED
- 1-2 years Experience in Accounts Payable, expense management, and/or finance operations.
- Experience working with ERP, expense management, or procurement systems.
- Strong organizational, communication, and customer service skills.
Preferred Qualifications
- Bachelor's Degree Business, Administration, Accounting, Fiannce or related field
- Experience with SAP, Concur, Ariba, or similar financial and expense management systems.
- Experience supporting month-end close activities, audits, or finance operations.
- Experience working in a high-volume processing environment with multiple competing priorities.
- Experience participating in system implementations, process improvements, automation initiatives, or the rollout of new technologies and AI-enabled tools.
Technical & Functional Skills
- Proficient in Accounts Payable and employee expense processes, including invoice processing, expense report review, and issue resolution.
- Strong attention to detail with the ability to identify discrepancies, troubleshoot issues, and follow transactions through to completion.
- Experience with Microsoft Office applications; SAP, Concur, Ariba, or similar financial systems preferred.
- Demonstrates critical thinking and a proactive approach to resolving issues.