Benefits Coordinator

ESSENTIAL DUTIES AND RESPONSIBILITIES 
Primary duties and responsibilities include, but are not limited to, the following: 
• Maintain and be primary contact with all team members and department leadership for FMLA and ADA processes. 
• Prepare FMLA/ADA packets to provide within 5 days of team member request(s) once eligibility is verified. 
• Review physician forms and verify completion of required information, then provide to Benefits Manager for approval. 
• Provide Short term and Long term disability forms as needed.  
• Submit disability claims online to current company insurance provider. 
• Provide monthly report to corporate including all current team member leaves. 
• Retrieve insurance premium payments from team members as needed and deliver to appropriate management. 
• Prepare and send out monthly eligibility team member information via digital displays, email, social media, physical 
letters, etc. 
• Audit benefit enrollments for completion and verify dependent documents have been received. 
• Rotate with other benefit team members to attend weekly new hire orientation and present basic benefit options 
available to the group. 
• Mail out forms and documents to current and prior team members as needed. 
• Scan documents to be entered into Datamagine. 
• Assist via phone or in person with any team member benefit and/or leave questions and requests. 
• Any other duties as assigned within the scope of this job description. 
 

KNOWLEDGE/SKILLS/ABILITIES 
• Knowledge of all applicable laws concerning medical insurance, HIPAA, FMLA, etc. 
• Proficient computer skills including Microsoft Excel, Word, Power Point, etc. 
• Excellent written and verbal communication skills, customer service and ability to maintain confidentiality 
• Must be highly motivated, a self-starter who is able to juggle multiple projects simultaneously and successfully, many 
with tight deadlines 
• Must be able to work well as part of a team as well as work independently. 
• Ability of simple reading, writing, math, and task completion skills is required. 
• Must have the following skills: clerical, compiling, analyzing, precision working, following instructions, memorization 
and problem solving. 
• Ability to speak Spanish preferred but not required. 
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate. 
• Must be a minimum of 21 years of age. 
 

EDUCATION and/or EXPERIENCE 
• Minimum 1 year experience in Benefits administration or Human Resources is required or any combination of 
education, training, or experience that provides the required knowledge, skills, and abilities.  
 

PHYSICAL DEMANDS 
• While performing the duties of this job, the team member is constantly sitting and occasionally standing, walking, 
reaching overhead, and bending over during the duration of their shift. 
• Must be able to lift/carry 10lbs or less. 
• The team member will constantly have repetitive use of both hands and require frequent light grasping motions and 
occasional firm/strong grasping motions. Finger dexterity of both hands will be constantly required. 
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision. 
• The physical demands described here are representative of those that must be met by a Team Member to 
successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable 
individuals with disabilities to perform the essential functions. 
 

WORK ENVIRONMENT 
• Work performed consistently indoors alone and frequently with and around others. Team Member will perform work 
face-to-face including verbal contact with others around computer equipment and other electrical devices. 
• The noise level in the work environment is usually moderate. 
• Team Member may be exposed to odor and/or secondhand smoke.  
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential 
functions.