What are the responsibilities and job description for the Field Service Technician position at Mersino Water Solutions?
Company Description
Mersino Water Solutions is a global leader in dewatering, bypass pumping, one-pass trenching, and power generation, serving corporations, construction projects, and municipalities. With unparalleled expertise in all methods of dewatering, including deep well, wellpoint, and eductor well systems, Mersino provides innovative solutions for complex projects across North America. As a licensed multi-state drilling and pumping contractor, the company offers comprehensive capabilities, such as large-diameter well drilling, trench collection system installation, and specialty wall construction. Backed by a nationwide inventory of portable pumping equipment, Mersino delivers cost-effective solutions tailored to meet customer needs.
Role Description
This is a full-time hybrid role for a Field Service Technician, based in the Charleston, South Carolina Metropolitan Area, with flexibility for partial work from home. The Field Service Technician will perform installation, maintenance, and troubleshooting of dewatering and pumping systems. Responsibilities include operating and maintaining equipment, performing diagnostics and repairs, and ensuring system functionality. Travel to client locations, adherence to safety standards, and providing excellent customer service are integral to the role.
Qualifications
- Experience with equipment operation, troubleshooting, and maintenance of mechanical systems
- Understanding of dewatering, pumping systems, and technical diagnostics
- Strong problem-solving and decision-making abilities
- Basic knowledge of plumbing, electrical systems, and tools used in industrial settings
- Effective communication and customer service skills
- Ability to work independently, manage tasks efficiently, and adhere to safety standards
- Proven field service or related technical experience
- High school diploma or equivalent; technical certifications or vocational training preferred
- Valid driver’s license and ability to travel locally as required