What are the responsibilities and job description for the Office Assistant position at Merry Maids?
- Handle customer inquiries and follow telephone scripts to persuade
potential customers to schedule an in-home consultation or
prospective employees to complete an employment application.
- Responsible for the supply and intake of lead calls and accurate
completion (100%) of the lead card.
- Answer all incoming phone calls within three rings.
- Assist in New Hire Orientation, new hire paperwork and the
maintenance of employee paperwork processes.
- Follow internal procedures for scheduling and confirming bids
- Confirm prospective customer appointments with a "live" phone call
within 24 hours of the scheduled appointment.
- Maintain adequate inventory levels of supplies.
- Responsible for data entry to MM360
Maintain all business files including customer files, closed leads,
employee files, etc.
- Prepare team member books and assignments for the scheduled day.
- Plan and organize customer schedule.
- Maintain a clean, organized and professional office area.
- Maintain positive customer and employee relations
- Assist in the maintenance and preparation of cleaning product
dispensers and microfiber cloths.
- Perform all office functions and other reasonable, related duties as
assigned or requested.
Location: 102 Justin Drive, New Bern, NC 28562
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Work Location: In person
Benefits:
Job Training, Vacation & Paid Time Off, Sick LeaveSalary : $13 - $15