What are the responsibilities and job description for the Recreation Attendant position at Merritt Hospitality, LLC?
About Us
The Sheraton Orlando Lake Buena Vista Resort is part of a complex of four Marriott Properties in the Lake Buena Vista area. The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Administer the activities and programs to guests offered by the Recreation Department with a warm and courteous attitude while maintaining a clean, safe, and fun environment.Essential Duties and Responsibilities
Host and participate in all recreation activities including but not limited to: Outdoor sports games, arts and crafts, line dancing, themed parties, rainy day activities, private parties, group activities and holiday games.
Assure cleanliness and organize all areas within the recreation centers
Provide enthusiastic customer service. This includes and is not limited to: welcoming guests, taking reservations for programs, answering phone calls, providing resort information, making room and credit card charges, etc.
Cleaning, maintaining and repairing patio equipment including chairs, umbrellas and tables.
Monitor and address regulations and safety concerns at all recreation centers.
Set up and provide cabana service for guests.
Issuing and inventorying pool towels.
Required to work holidays, weekend, day and night shifts as needed.
Qualifications and Skills
High School Diploma or equivalent.
Hotel recreation, camp or other related hospitality experience of at least 1 year
Applicants should be capable of bending, kneeling, climbing, and lifting up to 50lbs.
Must have excellent interpersonal skills when dealing with guests, associates, and the general public.
Should have knowledge of the local areas attractions and entertainment.
Must be able to learn and adapt to a fast paced environment.
Must be able to work independently and in a fast paced environment.
Must be able to interact with a wide range of people.
Extremely customer-service orientated and have multi-tasking
Be able to execute basic office tasks. Computer proficiency in Microsoft Word, Excel and Outlook.
Experience working with inclusive programming preferred but not required.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Working conditions
The majority of your working hours will be completed outside in varying temperatures and conditions including high heat and rain.
Compensation
Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? NoBenefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dentalprograms through Anthem Blue Cross Blue Shield as well asVision insurance programsthrough EyeMed.Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled