Director of Operations

This mission-driven nonprofit is dedicated to shifting perceptions of Jews and Israel through strategic, modern marketing. The organization partners with leading funders, agencies, and research teams to create high-impact campaigns that move audiences and advance understanding. As the work expands, the team requires a marketing operations leader who can bring structure, clarity, and operational excellence to an environment with many external contributors — and where creative input is already abundant.

Position Overview

The organization is seeking a true Marketing Operations leader — someone who has owned marketing operations at scale, ideally within an agency environment or a similarly fast-paced, high-budget ecosystem. This is not a creative role and not a position for someone looking to shape content, pitch ideas, or participate in conceptual direction.

With more than enough voices offering creative input, the organization needs a professional who is energized by making the creative work — the person who builds the systems, manages the timelines, understands the production realities, and ensures flawless, efficient execution.

This role is ideal for a candidate excited to bring structure to complexity, drive operational rigor, and make it possible for creative teams and partner agencies to deliver their best work.

Key Responsibilities

Marketing Operations Leadership

• Own the full operational backbone of the marketing function.
• Develop, maintain, and optimize systems for workflow, communication, approvals, and project governance.
• Ensure all campaigns move smoothly through production — from kickoff to final delivery — with clear milestones and expectations.

Production & Project Management

• Manage complex, multi-stakeholder marketing projects involving funders, agencies, research partners, and internal team members.
• Build and enforce production schedules, ensuring timelines are realistic, efficient, and met.
• Review and interpret production plans, scopes, budgets, and timelines — and push back appropriately based on operational expertise.

Budget & Resource Oversight

• Manage large-scale budgets with sophistication and accuracy.
• Evaluate scopes of work, pricing structures, staffing models, and production approaches to ensure maximum efficiency and impact.
• Identify cost-saving opportunities and operational improvements without compromising quality.

Agency & Partner Management

• Serve as the operational point of contact for creative, media, research, and production agencies.
• Hold partners accountable by using your deep understanding of agency operations, timelines, and production methodologies.
• Coordinate the multiple external stakeholders involved — without adding creative opinions or noise to the process.

Performance Monitoring & Process Optimization

• Track progress, escalate risks, and course-correct swiftly.
• Build feedback loops and operational dashboards to monitor project health.
• Continuously refine processes to enhance speed, efficiency, and clarity across all marketing workstreams.

Who Will Thrive in This Role

• Someone who gets excited by operations, structure, systems, workflows, and the mechanics that make creative possible.
• A “behind-the-scenes” driver who loves the challenge of coordinating multiple players and keeping complex moving parts aligned.
• A person who is not looking to contribute creatively and will not be tempted to add another voice to creative direction.
• A professional who has worked at scale — high-budget, fast-paced, agency-style production environments.

Required Experience

• 5–10 years in marketing operations, production operations, or agency operations — with clear ownership of operational deliverables.
• Direct experience managing large budgets, detailed production plans, and complex, fast-moving campaigns.
• Strong command of agency workflows, SOWs, scopes, WIPs, timelines, and production realities.
• Demonstrated ability to push back on timelines, budgets, and scopes with confidence and expertise.
• Expertise in organizing high-volume, high-stakes marketing workstreams.
• Exceptional communication and organizational skills.
• Passion for the organization’s mission and comfort working within a Jewish and Israel-focused context.

Preferred Qualifications

• Experience in high-growth, startup-like environments.
• Familiarity with Jewish culture and Israel-related issues (or eagerness to learn).