What are the responsibilities and job description for the Service Year Option - Pharm Tech Trainee Retail position at Meritus Health?
Job Summary
The Pharmacy Tech Retail Trainee works in a supervised, hands-on learning environment to support retail pharmacy operations. This role assists pharmacists and technicians with prescription preparation, customer interactions, inventory management, and pharmacy services while completing required training and progressing toward licensure.
Minimum Qualifications
- Education: High school diploma/GED required
- Maryland resident
- Individuals eligible for the Maryland Service Year Program (generally ages 18–24)
- Experience: None required
- Licensure/Certification:
- Must obtain Pharmacy Technician licensure in the state of Maryland within 6 months of hire
- Skills & Abilities:
- Basic computer and keyboarding skills (Microsoft Office, data entry)
- Ability to learn and apply technical pharmacy knowledge
- Strong communication and customer service skills
- Ability to follow detailed instructions and comply with regulations
- Willingness to complete required training and coursework
What You’ll Do
- Complete required training programs and coursework while progressing through the trainee program
- Assist with prescription preparation, including data entry, labeling, and medication handling
- Support pharmacists in dispensing medications and interacting with patients
- Assist customers with prescription drop-off, pick-up, and payment transactions
- Help manage inventory, including ordering, receiving, and stocking medications
- Support pharmacy programs such as curbside pickup, specialty pharmacy, and meds-to-beds
- Maintain compliance with all pharmacy regulations and organizational policies
What the Job is Really Like
- This is a learning-intensive role with structured training and expectations for progress
- You’ll balance customer service and technical tasks throughout the day
- Accuracy is critical—mistakes can directly impact patient safety
- The pace can be fast, especially during busy pharmacy hours
- You’ll work closely with pharmacists and technicians, often taking direction throughout the shift
- There is accountability to obtain licensure within a set timeframe, which requires commitment outside of work hours
Work Environment & Demands
- Retail pharmacy setting with frequent customer interaction
- Regular standing, walking, and handling medications (see physical demands on page 3)
- Requires attention to detail and sustained focus
- Exposure to pharmacy operations and regulatory environments
- Fast-paced, team-oriented setting
What Success Looks Like
- You successfully complete training milestones and obtain licensure on time
- Prescription processing and data entry are accurate and efficient
- Customers receive professional, timely service
- You demonstrate growth in technical knowledge and confidence
- You follow all safety, compliance, and regulatory requirements consistently
Caring for Our Team
We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.
Happy to Help
At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.