Salesforce Admin

Position: Salesforce Administrator

Location: Tampa, FL (Hybrid)                                  

Duration: 6 months

Description:

Duties:

• Perform day-to-day Salesforce administration tasks including user setup, role and profile management, and data maintenance.


• Support the creation and customization of Salesforce objects, fields, page layouts, and record types.


• Assist in managing system security, applications, managed packages, and sandbox environments.


• Build and modify declarative applications using tools like Flow, Lightning App Builder, and validation rules.


• Maintain awareness of Salesforce release updates and assist in implementing new features.


• Collaborate with end-users, management, and project teams to gather requirements and improve workflows.


• Provide basic troubleshooting and support for Salesforce-related issues.


• Triage and manage incoming maintenance requests to ensure timely resolution and prioritization.


• Participate in Agile ceremonies and contribute to continuous improvement.


• Experience with Jira or similar ticketing systems is a plus.

Requirements

• 4 year of experience with Salesforce administration or CRM systems.


• Basic understanding of Salesforce Sales and Service Cloud platforms.


• Familiarity with Salesforce declarative tools (e.g., Flow, validation rules, Lightning pages).


• Knowledge of Salesforce reports and dashboards, Analytics Studio a plus.


• Knowledge of CRM best practices and object-oriented architecture concepts.


• Salesforce Administrator Certification or Trailhead Ranger status preferred.


• Strong communication and collaboration skills.


• Eagerness to learn and grow within the Salesforce ecosystem.