What are the responsibilities and job description for the Business Analyst, SAP Order-to-Cash (OTC) position at Meritore Technologies?
- Work with business users on Incidents and Enhancement requests.
- Document functional designs, test cases and results.
- Proactively identify and propose business process and/or system enhancements
- Act as a liaison between the business functions and the technical team.
- Provide ad-hoc training and user support as required
- Ability to work independently, effectively coordinating multiple priorities in a dynamic and changing environment and in a team-oriented, collaborative environment
- Continually assess the impact of emerging SAP technologies against strategic business needs and interpret business value for the IT management.
- Develop productive relationships with business across the organization to influence how SAP applications can enable new sources of value.
- Execute methodologies (i.e., Agile, Waterfall) and practices for the application life cycle management in line with best practice and practical experience of continuous improvement.
- Update and maintain all SAP/WRICEF functional documentation
- Conduct Unit tests, Integration tests, and Regression tests as needed for enhancements and projects
- Good understanding of Life Sciences guidelines including GAMP, 21 CFR Part 11, etc..
- Good communication and interpersonal skills
- Maintain knowledge of compliance and ensure all work activities are conducted within the regulatory requirements, related policies and procedures, and corporate objectives
- Responsible for executing good development and documentation practices
- Effectively evaluate and shift priorities appropriately based on multiple considerations and changing demands
- Assist in training and knowledge sharing for areas of expertise with other colleagues
Requirements
- A minimum of 5 years of experience as an SAP SD/OTC Business Analyst with an emphasis on the Life Sciences industry
- Expertise and experience within the following areas: Pricing and Billing
- Life Sciences industry experience utilizing Model N preferred
- S4 HANA solution experience preferred
- Thorough knowledge of the software development life cycle and process improvement methodologies, including iterative development practices
- Commitment to requirements management practices with the ability to control project scope
- Excellent oral and written skills for use in writing detailed business requirements and presenting solutions to business users and IT team members
- Demonstrates analytical and problem-solving capabilities in applying practices and procedures to project need
- Experience with business process modeling and process improvement
- Excellent analytical skills and the ability to apply processes and methodologies
- Understanding of web technologies. Knowledge of SAP, web application servers a plus
- Experience in the pharmaceutical and/or medical device industry is a major plus
- Must be able to rapidly learn and take advantage of new concepts, business models, and technologies
- Agile methodology knowledge is a plus