What are the responsibilities and job description for the Network Administrator position at Merit Brass Company?
Position Summary: The Network Administrator is responsible for the day-to-day management, maintenance, and security of the organization’s computer networks. This role ensures optimal network performance, reliability, and security, supporting both hardware and software systems across the enterprise. The administrator is responsible for maintaining and securing the organization’s IT infrastructure, ensuring optimal performance and protection against cyber threats. This role involves managing network hardware/software, monitoring systems, and leveraging tools like ConnectWise for remote monitoring and management (RMM) and Microsoft Defender for endpoint security. Responsibilities:Network Support & TroubleshootingRespond to and resolve complex PC, server, and networking issues via onsite, phone, and email support.Provide technical support to users regarding network access and usage.Document user problems, resolutions, and changes to the network environment.Interface with vendor technical support resources as needed.Installation, Configuration & MaintenanceInstall, upgrade, configure, and maintain network hardware (routers, switches, firewalls, VPNs) and software.Implement new users, manage user environments, permissions, and security settings.Perform network troubleshooting to isolate and diagnose problems.Maintain network and server equipment in designated server rooms.Performance Monitoring & OptimizationMonitor network performance (availability, utilization, throughput, latency) and proactively optimize for reliability.Arrange scheduled upgrades and update network equipment to the latest firmware releases.Maintain and administer computer networks and related computing environments, including systems software, applications software, hardware, and configurations. Security & ComplianceImplement and maintain security policies using Microsoft Defender for Business.Monitor and respond to security alerts, vulnerabilities, and incidents.Perform regular audits and patch management to ensure compliance.Ensure network security and connectivity, including maintaining firewalls, VPNs, and email security programs.Implement and maintain disaster recovery solutions and backup systems. ConnectWise AdministrationUtilize ConnectWise RMM and PSA for ticketing, automation, and remote support.Integrate Microsoft Defender alerts into ConnectWise for streamlined incident response.Maintain accurate documentation and reporting within ConnectWise.User Training & DocumentationTrain network staff and end users on network systems and security protocols.Develop and maintain network performance records and logs.Communicate networking issues and solutions to employees and management. Qualifications:Bachelor’s degree in information technology, Computer Science, or a related field preferredCandidates must have at least 3 years of experience in network administration or a similar roleProven experience in a network administrator roleHands-on experience with networking, routing, and switchingStrong understanding of network infrastructure, protocols (TCP/IP, DNS, DHCP), and hardwareExcellent problem-solving and analytical skillsExperience with ConnectWise RMM/PSA and automation workflowsProficiency in Microsoft Defender for Business and Microsoft 365 security tools, experience with Microsoft Dynamics AX and RF Smart preferredStrong knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs)Experience with Axcient backups and recoveryWhy Merit BrassMerit Brass is an industry leader in manufacturing and distribution of pipe, valves, fittings, and related products. Our focus on innovation, quality, and service excellence has earned us strong relationships across the wholesale channel. We invest in our people and provide tools, training, and support to help you succeed in a collaborative, growth-oriented environment. Powered by JazzHRxIAPS5Lwr8
Salary : $37,000 - $55,400