What are the responsibilities and job description for the Fraud & Operations Support Specialist position at Meridian Trust Federal Credit Union?
Join the Meridian Trust Team!
At Meridian Trust, we believe in helping our members—and our employees—Pursue Their Possible. We’re more than just a financial institution; we’re a team driven by curiosity, optimism, and a commitment to making a difference.
As part of our team, you’ll enjoy:
- A dynamic and supportive work environment
- Competitive pay and comprehensive benefits including medical, dental, vision, 401k with
employer match, employer-paid life insurance, paid holidays and paid time off, and flexible
spending accounts.
- Opportunities for growth and career development
- A culture that values innovation, teamwork, and service
- The chance to make a real impact in the communities we serve
We take pride in being an active part of the community, supporting local events, charities, and initiatives that help people thrive. If you're looking for a career where you can grow, contribute, and be inspired every day, we’d love to meet you!
Love solving puzzles, spotting red flags, and helping people feel secure? As our Fraud amp; Operations Support Specialist, you’ll play a key role in protecting our members, supporting daily operations, and delivering the kind of trusted service that sets our credit union apart.
The Fraud Operations Support Specialist plays an important role in helping protect our members and support the day-to-day account services they rely on. This position is responsible for identifying, researching, and responding to potential fraud across a variety of channels, while also providing operational support for specialized account functions such as IRA and HSA administration, SSI verification, bad address management, and ongoing account monitoring. Through careful attention to detail and a strong commitment to service, this role helps ensure our members’ accounts remain secure, accurate, and well cared for.
This job is for you if:
- You demonstrate a strong attention to detail and accuracy
- You are able to identify, assess and respond appropriately to potential fraud indicators
- You have the ability to manage multiple priorities and shift between different types of work
- You possess clear and concise communication skills
- You are reliable and adaptable and have great time management skills
- You have sound judgement and problem solving skills
- You have a member-focused approach
- You have the ability to work in a high pace environment and triage situations
Requirements:
This position requires 1-2 years of experience in a financial institution, tax preparation or quality control is strongly preferred or similar related experience including time spent in similar or preparatory positions. Must be proficient in Microsoft Excel and Word.
This position is an onsite position located in Cheyenne, Wyoming.
Pay Information:
Starting Range: $16.93/hr. - $21.17/hr.
Full Range: $16.93/hr. - $25.40/hr.
Salary : $17 - $21