What are the responsibilities and job description for the Collections Representative position at Meridian Trust Federal Credit Union?
Join the Meridian Trust Team!
At Meridian Trust, we believe in helping our members—and our employees—Pursue Their Possible. We’re more than just a financial institution; we’re a team driven by curiosity, optimism, and a commitment to making a difference.
As part of our team, you’ll enjoy:
- A dynamic and supportive work environment
- Competitive pay and comprehensive benefits including medical, dental, vision, 401k with employer match, employer-paid life insurance, paid holidays and paid time off, and flexible spending accounts.
- Opportunities for growth and career development
- A culture that values innovation, teamwork, and service
- The chance to make a real impact in the communities we serve
- A dynamic and supportive work environment
- Competitive pay and comprehensive benefits including medical, dental, vision, 401k with employer match, employer-paid life insurance, paid holidays and paid time off, and flexible spending accounts.
- Opportunities for growth and career development
- A culture that values innovation, teamwork, and service
- The chance to make a real impact in the communities we serve
We take pride in being an active part of the community, supporting local events, charities, and initiatives that help people thrive. If you're looking for a career where you can grow, contribute, and be inspired every day, we’d love to meet you!
Join our member-focused credit union here at Meridian Trust Federal Credit Union as a Collections Representative, where you'll play a key role in maintaining financial wellness by assisting members in resolving delinquent accounts with professionalism and care.
The Collections Representative position participates in maintaining a financially sound loan and deposit portfolio through early delinquency control. This position uses all methods to accomplish this including (but are not limited to): payment processing, phone calls, collection letters, digital communications, and in person interviews. As a Collections Representative you will also be responsible for recommending further action on accounts as deemed necessary (including but not limited to): repossession, legal action foreclosure and referral to collection agencies.
This position is for you if:
- You are passionate about providing exceptional customer service.
- You have excellent communications skills
- You are patient, resilient but empathic
- You love the details - no detail is too small.
- You have previous experience in the financial industry, credit union background a plus.
Requirements:
- Six months to two years of similar or related experience, including time spent in preparatory positions.
- Ability to be bonded
Salary Information:
Starting Range: $19.04/hr. - $22.61/hr.
Full Range: $19.04/hr. - $28.56/hr.
Salary : $19 - $23