What are the responsibilities and job description for the Enterprise Account Manager position at Meridian Cooperative?
Description
Are you passionate about building meaningful customer relationships and helping organizations solve complex business challenges with innovative technology? Join Meridian Cooperative – a trusted technology partner to utilities for over 40 years – as we continue to grow and empower the communities we serve.
We’re looking for a driven, relationship-focused Enterprise Account Manager to lead strategic account engagement across the Southwest (AZ, NM, KS, CO, OK, and UT). In this high-impact role, you’ll serve as a trusted advisor to our members and customers, aligning their business goals with Meridian’s comprehensive software solutions. If you thrive in a dynamic environment, love solving problems, and excel at building executive-level partnerships—this role is for you.
What You'll Do
We were formed in 1976 by a group of Electric Membership Cooperatives with a vision for a single enterprise solution provider to serve data processing, IT, and operational needs to cooperatives, public utility districts, and municipal utilities. Through carefully curated acquisitions and partnerships, Meridian Cooperative has unified multiple leading-edge companies under its umbrella to truly execute that vision. Today, the Meridian Suite serves over 500 utilities across the country with industry-leading enterprise software solutions.
Are you passionate about building meaningful customer relationships and helping organizations solve complex business challenges with innovative technology? Join Meridian Cooperative – a trusted technology partner to utilities for over 40 years – as we continue to grow and empower the communities we serve.
We’re looking for a driven, relationship-focused Enterprise Account Manager to lead strategic account engagement across the Southwest (AZ, NM, KS, CO, OK, and UT). In this high-impact role, you’ll serve as a trusted advisor to our members and customers, aligning their business goals with Meridian’s comprehensive software solutions. If you thrive in a dynamic environment, love solving problems, and excel at building executive-level partnerships—this role is for you.
What You'll Do
- Serve as the primary point of contact for a portfolio of enterprise accounts, including utility members and key stakeholders at the executive level.
- Develop and execute strategic account plans tailored to client goals, industry challenges, and solution opportunities.
- Identify upsell and cross-sell opportunities across your accounts and lead them through the full sales cycle, from discovery to contract.
- Champion your clients’ needs by collaborating across internal teams—product, marketing, support, and more—to deliver value and seamless experiences.
- Conduct regular business reviews, track performance against KPIs, and proactively address risks and opportunities.
- Meet monthly/annual sales targets and sales funnel growth targets.
- Assist with proposals, estimates, and migrations, and act as a connector between our customers and internal technical teams.
- Monitor and report utility industry trends and bring thought leadership to your client interactions.
- Attend industry events and client meetings as the face of the brand and a trusted strategic partner.
- 7 years of experience selling enterprise software solutions, ideally in the utility or public sector.5
- 5 years of experience IT hardware and/or SaaS selling experience
- Proven ability to build and grow strategic customer relationships across complex accounts.
- Ability to engage with C-Level prospects
- Strong communication, negotiation, and executive presence.
- Track record of consistently achieving or exceeding sales goals.
- A self-starter mindset with excellent organizational skills and CRM discipline.
- Ability to travel up to 70% within your assigned territory.
- Bachelor’s degree or equivalent experience.
- Outstanding Medical/Dental/Vision
- Education/Training Reimbursement
- On-Site Education Courses
- Flexible Spending Account
- Health/Wellness Reimbursement
- Excellent Life and AD&D insurance
- Paid Time Off: Eligible to begin accrual from date of hire; accrual amount based on years of service. Beginning accrual rate equivalent to 22 days per year. 10 holidays which include the day after Thanksgiving, and Christmas Eve. Up to 240 hours of PTO can roll over to the following year.
- Volunteer Time: 8 hours per year
- Retirement: Robust 401K. Following one year of eligible service, the Company contributes in two ways: (1) match of 100% of each dollar you contribute on the first five percent (5%) of eligible compensation, and (2) Employer basic contribution of 4% of base salary (with increases in basic contribution percentage based on years of service). Employees are 100% vested in Company funded contributions from the date they enter the plan.
We were formed in 1976 by a group of Electric Membership Cooperatives with a vision for a single enterprise solution provider to serve data processing, IT, and operational needs to cooperatives, public utility districts, and municipal utilities. Through carefully curated acquisitions and partnerships, Meridian Cooperative has unified multiple leading-edge companies under its umbrella to truly execute that vision. Today, the Meridian Suite serves over 500 utilities across the country with industry-leading enterprise software solutions.
