What are the responsibilities and job description for the Senior Manager, Financial Services & Analytics position at MERIDIAN COOPERATIVE INC?
Are you a data-driven leader who thrives at the intersection of strategy, analytics, and financial performance? We’re looking for a Senior Manager of Financial Services & Analytics to help power the next phase of growth across our credit card portfolio.
In this role, you won’t just analyze performance—you’ll shape it. Partnering across Finance, Risk, Marketing, Operations, and Technology, you’ll play a critical role in optimizing portfolio performance, enhancing customer value, and influencing enterprise strategy. Our headquarters is based in Atlanta, Georgia, and the ideal candidate will be located in or near the Atlanta area to support in-person collaboration and leadership presence.
What You’ll Do
- Support P&L management across revenue streams including interchange, billing, and fee income
- Drive strategies to improve acquisition, activation, usage, and retention
- Monitor performance and recommend actions to optimize risk-adjusted returns
- Contribute to pricing, credit line strategy, and promotional programs
- Build and evolve segmentation, profitability, and lifetime value models
- Turn complex data into clear, actionable strategies
- Lead test-and-learn frameworks (A/B testing, champion/challenger)
- Develop dashboards and KPIs that inform executive decision-making
- Partner with Finance and Treasury to optimize payment flows and liquidity
- Improve transaction lifecycle performance (authorization, fraud, chargebacks)
- Identify opportunities to increase payment acceptance and reduce losses
- Evaluate billing, interchange, and cost-of-funds optimization
- Optimize the end-to-end customer journey—from acquisition to retention
- Drive engagement strategies and digital/card-on-file adoption
- Identify attrition risks and implement proactive retention strategies
- Partner with Marketing on targeted campaigns and growth strategy
- Work with Technology to enhance data infrastructure and reporting
- Support relationships with banks, networks (Visa/Mastercard), and key partner
What You’ll Bring
- 8 years of experience in payments, financial analytics, or portfolio management
- Strong expertise in pricing strategy, portfolio optimization, and P&L support
- Advanced analytical skills (SQL, Python, R, SAS, or similar tools)
- Proven ability to translate data into business impact
- Experience leading teams and influencing cross-functional stakeholders
- Bachelor’s degree (or equivalent experience) in a relevant field
- Exceptional communication skills with executive presence
- Experience in fintech, banking, or credit unions
- MBA, CFA, or advanced quantitative degree
- Knowledge of regulatory compliance and risk modeling frameworks
- Outstanding Medical/Dental/Vision
- Education/Training Reimbursement
- On-Site Education Courses
- Flexible Spending Account
- Health/Wellness Reimbursement
- Excellent Life and AD&D insurance
- Paid Time Off: Eligible to begin accrual from date of hire; accrual amount based on years of service. Beginning accrual rate equivalent to 22 days per year. 9 holidays which include the day after Thanksgiving, and Christmas Eve. Up to 240 hours of PTO can roll over to the following year.
- Volunteer Time: 8 hours per year
- Retirement: Robust 401K. Following one year of eligible service, the Company contributes in two ways: (1) match of 100% of each dollar you contribute on the first five percent (5%) of eligible compensation, and (2) Employer basic contribution of 4% of base salary (with increases in basic contribution percentage based on years of service). Employees are 100% vested in Company funded contributions from the date they enter the plan.
About Us:
We were formed in 1976 by a group of Electric Membership Cooperatives with a vision for a single enterprise solution provider to serve data processing, IT, and operational needs to cooperatives, public utility districts, and municipal utilities. Through carefully curated acquisitions and partnerships, Meridian Cooperative has unified multiple leading-edge companies under its umbrella to truly execute that vision. Today, the Meridian Suite serves over 500 utilities across the country with industry-leading enterprise software solutions.
Ready to make a difference? Apply today and join a company that helps utilities (and their communities) thrive.