Medical Front Office Coordinator Clinical Supervisor

Medical Front Office Coordinator Clinic Supervisor (Official Title: Clinical Supervisor)

Department: Operations (The non-boring kind)

Reports to: Clinical Operations Director (The pleasant kind)

Hours: Full-Time (7:30am - 6:00pm, Monday – Thursday)

Clinical Supervisor Needed

Do you always have a smile on your face? Do you have a way of making people feel at ease and comfortable, even if you don't know them? Then we want to talk to you about our Clinical Supervisor position.

Our mental health practice needs someone who can learn both the Front Office Coordinator (FOC) and Behavioral Health Associate (BHA) roles to help us give our staff and patients a 5-star experience all the time, every time!

How will you make a difference?

As our Clinical Supervisor, you will have the incredible honor to set the stage for each patient's visit. When our patients walk in feeling nervous or unwell, you will be the first person they see to reassure them they have made the right decision in choosing our practice, it really changes their day! Not only that, but it sets the expectation for the visit and lets our patients know their appointment will go as smooth as possible, allowing them to be receptive to our recommendations.

Your duties as a Clinical Supervisor will include:

• Making sure patients feel welcome as soon as they walk in the door
• Pleasantly answering questions and making appointments
• Using your friendliest phone voice to answer calls and take messages
• Assisting in opening and closing the office
• Understanding and respecting patient privacy laws
• Scheduling and confirming appointments
• Taking payments and applying them to patient accounts
• Understanding insurance and explaining benefits
• Cross-train to our back-office position, including; rooming patients, taking vitals, ADHD testing, processing lab samples, and keeping the clinic flow moving.
• Other duties may include: prior authorizations, ordering medications, ordering medical supplies, taking meeting minutes, and more.
• You will ensure communication between the company and the clinic.
• You will cover for the FOCs and BHAs when they take time off and support them when they all present.

Why this job is more than a job

In psychiatry, we change people's lives. If you want a career where you can literally help the people in your community have better lives, this is the job for you.

Experience Needed:

Two years of working as a Front Office Coordinator/Behavioral Health Associate Lead in a medical setting is preferred. We offer paid training to the right person with a great attitude, a helpful heart, and a love of learning!

If these sound like you, please apply!

• You can get along great with anybody.
• You're full of energy and people feel charged up just being around you.
• You appreciate other people's talents and love to work together to solve problems.
• You're famous for doing what you say you're going to do – no excuses!
• Your reputation for honesty and integrity is legendary.
• You don't know the meaning of "someone else's problem" or "that's not my job."
• You're always willing to jump in and help.
• You take pride and ownership in your work – whatever you do, you do it well.
• You are openly grateful to the people around you.
• You see yourself as an integral part of your team's success (because we will).
• You're always up for learning something new, and you master new skills quickly.
• You love to see other people happy and thriving, and you'll do whatever you can to help them get there.

Benefits

· Paid Medical 100% for you and 75% for your family within 90 days

· Dental and Vision available within 30 days

· Paid Time Off (2-4weeks)

· Holiday Pay

· Simple IRA matching

About Us

Meridian Advanced Psychiatry (MAP) provides full service psychiatric medication management, including substance use disorder treatment or Medication Assisted Treatment (MAT) and ADHD with in-house objective testing.

We love to come to work every day because we love what we do and we've built an office culture that can't be beat. If you're looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now!

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Application Question(s):

• How many years have you worked in the Front Office of a Healthcare Clinic?
• How many years have you worked in a Mental Health Clinic?
• Are you able to work Monday - Thursday 7:30am-6:00pm?
• Are you organized, a team player and dependable?
• Tell us about your leadership experience.
• How many years have you worked as a Mental Health Tech or Medical Assistant?

Work Location: In person

Salary : $20 - $22