What are the responsibilities and job description for the Retail Pharmacy Technician - Cascade Pharmacy position at MercyOne?
Employment Type
Full time
Shift
Rotating Shift
Description
The Pharmacy Technician assists in the technical functions of the practice of pharmacy, enabling the pharmacist to provide pharmaceutical care to the patient.
Scope Of Service/Customer
Reports to the Lead Pharmacist or in their absence, the Retail Pharmacy Supervisor.
Under the supervision of a pharmacist, assists in the provision of pharmaceutical care to patients ranging in age from newborns to geriatrics.
Tasks require a moderate amount of independent judgement, an advanced level of technical knowledge, and a high degree of accuracy.
Essential Functions
Greets and assists patients/customers in person and on the phone in a professional and confidential manner
Communicates effectively with colleagues and customers alike, being a good listener and adjusting style as needed
Represents MercyOne Retail Pharmacies in a courteous, friendly, and caring manner
Performs duties with flexibility, adapting to changing schedules and needs of the customers, prioritizing workload accordingly
Operates cash register accurately, including cash, credit card, in store charges and payments on account
Assists with all aspects of inventory control: ordering, receiving, stocking, returning, and additional drug inventory control duties, including checking pharmacy stock shelves for outdated drugs.
Ensures that pharmacists are providing all patient counseling, consultation, and any other activities that involve professional judgment
Files prescriptions or other paperwork, stocks bottles and vials and performs other clerical duties as necessary or requested
Collects accurate patient demographic, allergy and medication data from patients and caregivers
Utilizes pharmacy dispensing software to accurately input patient and third-party information, and process new and refill prescriptions following safety procedures to ensure pharmacist involvement in any process that would involve professional judgment.
Packages and labels prescriptions for final verification of pharmacist in an organized and highly accurate manner
Contacts prescribers to obtain prescription refill authorization
Accepts prescription refill authorizations communicated to the pharmacy by a prescriber or the prescriber's representative. At the discretion of the supervising pharmacist, and after receiving appropriate training, may accept new prescription drug orders or medication orders communicated to the pharmacy by a prescriber or the prescriber's agent.
Performs drug compounding processes for nonsterile compounding as provided by Iowa Pharmacy Law after appropriate training.
Contacts 3rd party payers or physician offices as appropriate to resolve third party prescription payment issues (including prior authorization, step therapy, processing questions etc)
Actively participates in quality, safety, and problem-solving activities with other pharmacy staff and hospital/clinic departments.
Performs other duties and responsibilities as requested by pharmacists, supervisors or managers
Follows all Federal and State laws regulating the practice of pharmacy, and the duties allowed to pharmacy technicians.
Maintains required department confidentiality and abides by HIPPA regulations.
Takes an active role in enhancing ability to carry out job functions through personal and professional/job-related growth and development and participates in medical center and/or departmental education programs.
Supports and abides by all medical center, departmental, and safety policies and procedures. Proactively identifies safety concerns surrounding the work environment.
MINIMUM EDUCATION, LICENSURE, CERTIFICATION AND EXPERIENCE REQUIRED;
Must be 18 years of age or older
Registration with Iowa Board of Pharmacy within 30 days of employment
Certification as a Pharmacy Technician within one year of employment
Typing, clerical and science background desirable.
Note: A minimum of 3 months of “on the job” training is required to perform the job; 12-24 months
is usually required to become proficient.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Full time
Shift
Rotating Shift
Description
The Pharmacy Technician assists in the technical functions of the practice of pharmacy, enabling the pharmacist to provide pharmaceutical care to the patient.
Scope Of Service/Customer
Reports to the Lead Pharmacist or in their absence, the Retail Pharmacy Supervisor.
Under the supervision of a pharmacist, assists in the provision of pharmaceutical care to patients ranging in age from newborns to geriatrics.
Tasks require a moderate amount of independent judgement, an advanced level of technical knowledge, and a high degree of accuracy.
Essential Functions
Greets and assists patients/customers in person and on the phone in a professional and confidential manner
Communicates effectively with colleagues and customers alike, being a good listener and adjusting style as needed
Represents MercyOne Retail Pharmacies in a courteous, friendly, and caring manner
Performs duties with flexibility, adapting to changing schedules and needs of the customers, prioritizing workload accordingly
Operates cash register accurately, including cash, credit card, in store charges and payments on account
Assists with all aspects of inventory control: ordering, receiving, stocking, returning, and additional drug inventory control duties, including checking pharmacy stock shelves for outdated drugs.
Ensures that pharmacists are providing all patient counseling, consultation, and any other activities that involve professional judgment
Files prescriptions or other paperwork, stocks bottles and vials and performs other clerical duties as necessary or requested
Collects accurate patient demographic, allergy and medication data from patients and caregivers
Utilizes pharmacy dispensing software to accurately input patient and third-party information, and process new and refill prescriptions following safety procedures to ensure pharmacist involvement in any process that would involve professional judgment.
Packages and labels prescriptions for final verification of pharmacist in an organized and highly accurate manner
Contacts prescribers to obtain prescription refill authorization
Accepts prescription refill authorizations communicated to the pharmacy by a prescriber or the prescriber's representative. At the discretion of the supervising pharmacist, and after receiving appropriate training, may accept new prescription drug orders or medication orders communicated to the pharmacy by a prescriber or the prescriber's agent.
Performs drug compounding processes for nonsterile compounding as provided by Iowa Pharmacy Law after appropriate training.
Contacts 3rd party payers or physician offices as appropriate to resolve third party prescription payment issues (including prior authorization, step therapy, processing questions etc)
Actively participates in quality, safety, and problem-solving activities with other pharmacy staff and hospital/clinic departments.
Performs other duties and responsibilities as requested by pharmacists, supervisors or managers
Follows all Federal and State laws regulating the practice of pharmacy, and the duties allowed to pharmacy technicians.
Maintains required department confidentiality and abides by HIPPA regulations.
Takes an active role in enhancing ability to carry out job functions through personal and professional/job-related growth and development and participates in medical center and/or departmental education programs.
Supports and abides by all medical center, departmental, and safety policies and procedures. Proactively identifies safety concerns surrounding the work environment.
MINIMUM EDUCATION, LICENSURE, CERTIFICATION AND EXPERIENCE REQUIRED;
Must be 18 years of age or older
Registration with Iowa Board of Pharmacy within 30 days of employment
Certification as a Pharmacy Technician within one year of employment
Typing, clerical and science background desirable.
Note: A minimum of 3 months of “on the job” training is required to perform the job; 12-24 months
is usually required to become proficient.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.