Retail Pharmacy Manager

Employment Type

Full time

Shift

Day Shift

Description

The Manager of Ambulatory Pharmacy Services is responsible for ensuring the provision of comprehensive pharmaceutical care services to all patients and customers in areas of responsibility.

• Provides leadership and direction to areas of responsibility
• Provides oversight of and guidance to others regarding pharmaceutical services to outpatient populations.
• Provides input to director regarding new service opportunities and strategic planning.
• Participates as appropriate in the development of new services that support the strategic initiatives of the organization.
• Ensures assigned departments have appropriate human resources, including hiring, counseling, performance evaluation, performance standards and training standards.
• Serves on designated Health Center committees and task forces as assigned.
• Plans and attends meetings, in services in areas of responsibility on a regular basis.
• Develops a team approach to working with staff and departments, building an engaged and team-oriented atmosphere across the pharmacy departments as well as across the organization.
• Recommends improvements to existing programs or services; implements and evaluates changes.
• Develops, implement, and reviews department/organization policies and procedures that guide and support the provision of services complying with Trinity Health, MercyOne North Iowa Medical Center policies, federal and state regulations.
• Maintains current knowledge base of trends, policies, regulatory standards, and legislation and advises administration when pertinent.
• Develops and maintains departmental staffing plan for areas of responsibility detailing appropriate associate classifications and qualifications consistent with the department’s operational plan, projected volumes, and other relevant indicators.
• Participates in annual human resource planning process providing recommendations for staffing proactive recruitment and long-term needs. Assures daily staffing adheres to plan.
• Assists in developing and monitoring department budgets.
• Supervises or performs the responsibilities of the Lead Pharmacist, or Staff Pharmacist in their absence.
• Is competent to provide care to the population served, as identified in the descriptions of services maintained in the pharmacy.
• Collaborates with financial assistance team to mitigate cost as a barrier for patient for pharmaceutical products.
• Oversees pharmacy financial assistance programs Works closely with 340B coordinator to ensure compliance with relevant aspects of 340B Program.
• Ensures that monthly budget variance reports are reviewed and responded to appropriately for each department, problem solving as needed for errors and to respond to changing business conditions.
• Approves pay-period end payroll, edits timecards and schedules, ensures productivity metric for assigned areas is met.
• Reviews and approves invoices and expenditures from assigned departments.
• Respond to requests for Revalidations and Recredentialing of pharmacy relationships with NCPDP, Third Party Payors, Medicare etc. with input from local and system Provider Enrollment.
• Leads and participates in the Mercy Way, utilizes Mercy Way tools for problem solving and establishing best practices, and coaches colleagues to independently do the same.
• Maintains required department confidentiality and abides by HIPPA regulations.
• Provides competent patient care to the above indicated patient populations by obtaining and appropriately interpreting data, making appropriate decisions based on demonstrated knowledge of age-specific growth and development, and appropriately adapting procedures and treatments.
• Takes an active role in enhancing ability to carry out job functions through personal and professional/job-related growth and development, and participates in medical center and/or departmental education programs.
• Communicates with and performs duties following the philosophy of Mercy Medical Center – North Iowa and the Sisters of Mercy reflecting the organization’s Mission, Values, and Guiding Behaviors.
• Supports and abides by all medical center, departmental, and safety policies and procedures.
• Proactively identifies safety concerns surrounding the work environment.
• Performs other responsibilities as requested by supervisor, manager or department head.
  
  

Education

• Completion of a BS or Pharm D in pharmacy required.
• A graduate degree in management, business, or health care administration is desired.
• Iowa Pharmacist licensure, either by examination or by reciprocity, is required.
• Completes Mandatory Reporting requirement within 6 months of hire and renews this requirement every 5 years.
  
  

Experience: Previous experience in an ambulatory pharmacy or complex health care organization (3-5 years)

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.