What are the responsibilities and job description for the Patient Shuttle Coordinator position at MercyOne?
Employment Type
Part time
Shift
Description:
POSITION PURPOSE
Responsible for coordinating the patient shuttle vans and transportation needs of patients of MercyOne Clinton / MercyOne Genesis to/from facilities throughout MercyOne Eastern Iowa Region.
Essential Functions
Adheres to the principles of caring and expected behaviors outlined in MercyOne Medical Center ‘s Care Model and Trinity Health’s Code of Conduct, fostering a climate where all customers are treated in a manner consistent with MercyOne Medical Center’s Mission and Values.
Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
Maintains the schedule of transportation needs for patients needing transportation to and from appointment and from medical center discharge.
Communicates appropriately with the driver on pick up / drop off times and locations for patients.
Performs other duties consistent with purpose of job as directed.
Skills And Abilities
Maintains a professional, collaborative work environment so as to foster a positive public image for MercyOne Clinton Medical Center.
Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information (i.e. HIPAA, Stark, etc.)
Must exhibit independent thinking in performing job functions.
Must possess the ability to effectively and courteously communicate with customers and members of the pharmacy, medical and hospital staff.
MISSION STATEMENT AND CORE VALUES
Mission Statement: We, MercyOne Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
Core Values
Must possess the ability to comply with Trinity Health policies and procedures.
In an 8-hour day, employees may sit, stand, and /or walk 6-8 hours.
Mobility, dexterity, fine motor skills and ability to use hands in repetitive motion tasks, such as grasping and fine manipulating are required.
Frequent (21%-50% of worktime) bending, stopping, reaching above shoulder level and pushing and pulling.
Must be able to see at a near visual acuity level.
Must be able to hear speech.
Frequent (21%-50% of worktime) lifting and carrying objects weighing 35 lbs. or less.
Occasional (6%-10% of worktime) squatting, climbing 2 feet and balancing.
Must adhere to applicable organizational requirements on an annual basis for Employee Health Directives.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Part time
Shift
Description:
POSITION PURPOSE
Responsible for coordinating the patient shuttle vans and transportation needs of patients of MercyOne Clinton / MercyOne Genesis to/from facilities throughout MercyOne Eastern Iowa Region.
Essential Functions
Adheres to the principles of caring and expected behaviors outlined in MercyOne Medical Center ‘s Care Model and Trinity Health’s Code of Conduct, fostering a climate where all customers are treated in a manner consistent with MercyOne Medical Center’s Mission and Values.
Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
Maintains the schedule of transportation needs for patients needing transportation to and from appointment and from medical center discharge.
Communicates appropriately with the driver on pick up / drop off times and locations for patients.
Performs other duties consistent with purpose of job as directed.
Skills And Abilities
Maintains a professional, collaborative work environment so as to foster a positive public image for MercyOne Clinton Medical Center.
Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information (i.e. HIPAA, Stark, etc.)
Must exhibit independent thinking in performing job functions.
Must possess the ability to effectively and courteously communicate with customers and members of the pharmacy, medical and hospital staff.
MISSION STATEMENT AND CORE VALUES
Mission Statement: We, MercyOne Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
Core Values
- Reverence: We honor the sacredness and dignity of every person.
- Commitment to Those who are Poor: We stand with and serve those who are poor, especially those who are most vulnerable.
- Safety: We embrace a culture that prevents harm and nurtures a healing, safe environment for all.
- Justice: We foster right relationships to promote the common good, including sustainability of Earth.
- Stewardship: We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.
- Integrity: We are faithful to those we say we are.
- Must be 18 years of age with high school degree or equivalent.
- Certified Nurse Aide, verification of certification from the State of Iowa. (Preferred)
- Must be BLS certified within 3 months of hire
- Valid US Driver’s License (preferably CDL- although not required)
- Must be able to demonstrate a good driving record verifiable with the DMV in the applicant’s state of residence.
- Experience in driving large vehicle over 20,000 pounds.
- Basic knowledge of motor vehicle maintenance.
- Security background preferred, previous experience in private security, public law enforcement, or military duty extremely helpful but not essential.
Must possess the ability to comply with Trinity Health policies and procedures.
In an 8-hour day, employees may sit, stand, and /or walk 6-8 hours.
Mobility, dexterity, fine motor skills and ability to use hands in repetitive motion tasks, such as grasping and fine manipulating are required.
Frequent (21%-50% of worktime) bending, stopping, reaching above shoulder level and pushing and pulling.
Must be able to see at a near visual acuity level.
Must be able to hear speech.
Frequent (21%-50% of worktime) lifting and carrying objects weighing 35 lbs. or less.
Occasional (6%-10% of worktime) squatting, climbing 2 feet and balancing.
Must adhere to applicable organizational requirements on an annual basis for Employee Health Directives.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.