What are the responsibilities and job description for the Customer Service Specialist - Home Medical Equipment - Full Time position at MercyOne?
Employment Type
Full time
Shift
Day Shift
Description
Job Summary:
Responsible for addressing the needs of the customers in the retail store. Will perform the intake duties and verify all necessary information concerning equipment needs and insurance coverage. Will set up new accounts and enter charges in accordance with the agency policies and procedures. Will assist in the ordering of inventory. Responsible for educating the customer on proper and safe usage of equipment. Will assist with budget, inventory counts, and quality improvement activities. Other duties as assigned.
Minimum Qualifications
Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System’s circle of care.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Full time
Shift
Day Shift
Description
Job Summary:
Responsible for addressing the needs of the customers in the retail store. Will perform the intake duties and verify all necessary information concerning equipment needs and insurance coverage. Will set up new accounts and enter charges in accordance with the agency policies and procedures. Will assist in the ordering of inventory. Responsible for educating the customer on proper and safe usage of equipment. Will assist with budget, inventory counts, and quality improvement activities. Other duties as assigned.
Minimum Qualifications
- High school graduation or equivalent
- More than 2 years experience required
Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System’s circle of care.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.