What are the responsibilities and job description for the Office Manager of the Health and Counseling Center position at Mercyhurst University?
501 East 38th Street
Erie, PA 16546
814-824-2000
800-825-1926
mercyhurst.edu
Office Manager of the Health and Counseling Center
Location: Erie
Department: Health and Counseling Center
Reports To: Executive Director of Wellness
Full/Part Time: Full time
Classification: Non-exempt
POSITION SUMMARY
The Office Manager is responsible for providing secretarial, clerical, and administrative support to ensure that the
Cohen Health Center and the Counseling Center provide services that are effective, efficient, and customer friendly.
DUTIES AND RESPONSIBILITIES
- Telephone responsibilities, including answering all lines for the Health and Counseling Centers, notifying
notification of team members when a student appears to be in crisis or considerable distress.
- Schedule Health and Counseling Center appointments and follow-up with appointment changes and
- Prepare student charts for healthcare provider visits and maintain organized patient files.
- Assist consulting psychiatrist with appointment reminders and chart organization.
- Maintain statistics throughout the term of various types of visits and services received by students.
- Organize and supervise work study student schedules and activities.
- Order medical and office supplies from various vendors, maintain competitive pricing, work with healthcare
- Work with Stericycle and the internal team to assure Stericycle policies are followed for disposal of hazardous
- Open and distribute mail.
- General secretarial duties including typing, word processing, and filing.
- Review and enter freshmen and transfer students' health history forms into the Datatel system.
- Contact incoming students to assure completion of all necessary forms.
- Maintain daily communication with Director, physicians, nursing, and therapy staff, and respond in a timely
- Assist with the general needs and other duties of the department as directed by the Director.
EDUCATION AND EXPIERENCE
- High school diploma
- Three years of extensive secretarial experience including good computer skills; strong written and oral
- Telephone skills necessary or equivalent combination of education and experience.
SKILLS AND ABILITIES
- Able to work in a fast-paced, team environment.
- Confidentiality is critical.
- Strong interpersonal and communication skills.
- Clerical or general office skills necessary
- High ethical standards and professional behavior.
- Able to work independently.
- Proficient in using database, word processing, and spreadsheet software.
APPLICATION PROCESS
Review of applications will begin immediately and continue until the position is filled or until date indicated above.
Send cover letter, resume and 3 work-related references to:
Human Resources
Mercyhurst University
501 East 38th Street
Erie, PA 16546
hrinfo@mercyhurst.edu
Mercyhurst University values diversity and is committed to the goal of achieving equal opportunity for all. For that
reason, Mercyhurst abides by federal, state, and local law in admissions, employment and all services and programs
provided.
Mercyhurst does not unlawfully discriminate based on race, color, religion, creed, sex, citizenship status, ancestry,
national or ethnic origin, age, familial status, sexual orientation, gender identity or expression, physical or mental
disability, military or veteran status or any other legally protected characteristic or because of any individual’s legally
protected activities.
Mercyhurst complies with federal, state, and local legislation and regulations regarding nondiscrimination. This policy
applies to faculty, administration and staff, applicants for employment, students and applicants for educational
programs and activities.
Candidates must be currently eligible to work in the United States
